Quantas horas de voo do brasil para china

Excellent except for food

The ac was too low. It was hot inside the airplane.

My flight got cancelled and chat deals and the japan airlines failed to notify me. I had to book another flight last minute and pay double what I had originally. Bad customer service from both chatdeal and japan airlines. Never will use them again. Waste of time and money

Breakfast food has no choice and served seafood rice is really despairing.

JAL staff is always super professional, polite, and helpful. The ground staff in Japan were exceptionally helpful by solving our connection problems perfectly.

I am request a total refund and suffering. Fight JL7519 from Miami to Los Angeles on June 9. I paid my Covid test $300usd (antigen then PCR). I also booked three Hong Kong Hotels. W's Hotel, then Homy inn North point. The last Hotel was with Japan agent, he said Regal Hong Kong is "fine" but after I booked and paid the Hotel. Then the Japan airlines said "no". I lost my non-refundable hotel money and didn't get the ticket to go to Hong Kong. Please refund my money. 435-363-9297. fly from Miami to Hong Kong kyle Au. stopped in Los Angeles.

Seat cushion worn out.

The number of flights available from the west coast US to southeast Asia has been severely reduced to the covid pandemic so flyers do not have all the options as in the past. So I reluctantly flew on JAL despite all the negative reviews [Spoiler: the reviews were correct]. Although I was pleased with the efficiency of the flight, the sincerity of the crew, and the high quality meals, the substandard business class accommodations made the whole flight uncomfortable. The chair was small, cramped, lumpy, and offered little privacy. It by no means compares to business class on China Eastern or Singapore Airlines -- the groups I usually fly. JAL will need to significantly upgrade business class if I consider this flight in the future.

plane air was too hot with mask on hard to breath with mask!!!

Nothing special

Contras: "Needs more variety of movies"

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Contras: "Flight cancelled. Requested refund and was directed to my travel agency. Edreams was worst than useless: spent 10 hours waiting for them to pick up but no answer. JAL should allow the clients to bypass a travel agency in order to manage the flights. Otherwise we are hostages of the travel agencies."

Prós: "The service and food was great. Plains are new."

Prós: "3 hour flight and had a meal Several drinks and crew was very attentive Also seats were very comfortable and spaced well"

Contras: "Nothing really other then maybe a better selection of movies but I am not picky Great flight"

Contras: "Seat cushion could use more cushioning. Larger portions of drinks served"

Prós: "friendliness"

Contras: "food"

Prós: "The crew and food both are amazing."

Contras: "I feel like this is Japan Airlines’s chance to present some great actual Japanese food in flight and instead it was a tuna melt and macaroni salad. Just saying."

Contras: "More movie selections"

Contras: "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."

Contras: "The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see"

Prós: "The food was good the crew was trying to accommodate"

Contras: "I have a slight gut and the food tray wouldn’t come out on the seat assigned to me. Could have changed my seat would have paid more for it but they said it that wasn’t an option."

Prós: "Excellent service - delicious meals"

Prós: "Nice leg room and excellent head phones nice crews"

Prós: "From bathroom amenities to food/drinks on board. Japan airlines knows the meaning of service and I had a very pleasant flight."

Prós: "The flight attendants were first class."

Contras: "A small snack would have been nice, even a small bag of pretzels. Anything."

Prós: "The high level of service and attentiveness"

Prós: "Great service and terrific vegan meals served. Facilities were clean and personnel were very helpful and provided terrific service to the passengers."

Prós: "Service was amazing. Flight attendants were very..attentive!"

Prós: "Very nice , good service"

Contras: "None"

Prós: "Awesome experience, nothing like any other. Will fly again."

Prós: "I fly with JAL business class and it was the best business class I have ever experience. The crew was amazingly helpful and polite."

Contras: "I wish they can pronounce English language better. Sometimes I did not understand what did they said. Including the pilot. I don't want to be an American brat, but I did not understand what they said."

Prós: "Superior service in a great and spacious plane."

Contras: "Seats are a bit flat and shallow, besides that it was awesome!"

Prós: "This was a very long flight, but the crew was fantastic and attentive. The meals were good and they did everything they could to make us comfortable. The flight was on time and convenient."

Contras: "I wish all the seats were like first class. We were in economy class"

Prós: "Nothing"

Contras: "Flight Delayed for almost an hour Luggage got delayed in Japan not received in VN till 2 days later Small seat -uncomfortable"

Prós: "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"

Prós: "The food, the movies and games were really great. There should be more games, though."

Contras: "Having to sit in the window seat, it was a hassle to pass by the 2 passengers sitting next to me to use the bathroom. Also, the announcements made in the plane through the speakers weren't very clear. It was hard to understand what the announcers were saying."

Prós: "Service impeccable"

Contras: "Worst food in the industry. Barely edible."

Prós: "Good staff service and friendly people. The food was good. The flight was on time."

Contras: "The Pilot communicated to the passengers only one time during this 4 1/2 hour flight. The flight attendants were making the announcements for arrival information and timing. Maybe in this culture the Pilot is above speaking to the passengers."

Prós: "What sets JAL apart is the quality of service both on the ground and in the air. As customers, even in economy, no request was too minor to be treated as the most important of the day. Both legs were on time, the meals were excellent, and the chouce of movies was more than adequate. I will fly with JAL again."

Prós: "Great seating very spacious for economy class.... I got a pillow a blanket and lots of leg room... I enjoyed the in cabin service... TV was nice lots to choice from great movies..... I enjoyed free Wine.... And loved my ice cream treat... Felt like first class.... Thank you"

Prós: "The best airline I have flown in. Plenty of room and the in-flight service was excellent."

Prós: "I wasn't interested in the meal which i would eat in airplane before i got on the plane. So, without any expectation i got the meal. It tasted good and the service after meal was also good. If i have a chance later, want to take air Japan again."

Prós: "Food was really good!!! It was way"

Prós: "The crew on JAL is excellent. They get pleasure out of providing service to the passenger -- I was in business class."

Contras: "Business class seat on 787 is awful. Does not get to flat bed level. Really uncomfortable."

Contras: "Some turbulence awoke us midway through the overnight flight."

Prós: "JAL is the best airline I've ever flown."

Contras: "Food isn't to my liking but was good."

Prós: "The aircraft was clean and boarding went smoothly. The flight was late but the staff seemed courteous, polite, and apologetic for the delay."

Contras: "I thought I had ordered a vegetarian meal when I booked the flight roughly 1.5 months prior to my trip. However, when the meal was being served, there was only a chicken or pork option and my vegetarian meal had either not been properly booked or had been forgotten. When I informed the staff, I was asked to show proof that I ordered a veggie meal. I could not pull up my email confirmation as we were flying and there was no internet access. I had to lug my bag out of the overhead and search for a print out confirmation. I had not come prepared with the "evidence" the stewardess wanted. While the staff tried to be polite, I also found them to be quite rude, demanding that I produce evidence. Could they not have simply given me an extra salad without all the fuss? I felt I was being treated as a criminal for requesting a veggie meal that had, unfortunately, not been recorded in their system."

Prós: "I've been always flying with U.S. airlines this past several years just because transits are easier. I forgot about how friendly and nicer JAL crews are. Their food is much much better. They served us with a cup of Haagen-Dazs icecream for dessert while a Fatboy is normally served by other airlines. I was impressed by how spacious the foot area of their economy seat is. Because I felt quite comfortable, I slept five hours straight during the flight which is phenomenal to me. I will definitely fly with JAL again!"

Prós: "The simplicity."

Contras: "A closer gate. Some inflight food."

Contras: "There was an uncontrolled child kicking my travel companions seat and screaming for much of the flight. I’m not sure what United could do but relocating us or the passengers with the screaming child would have made the flight more comfortable."

Prós: "no -all that was amazing was the complete idiocy of ana"

Contras: "virtually everything was a unacceptable starting with the gate staff ..."

Prós: "Friendly, helpful, attentive crew; good amount of storage in business class; very good food with an excellent variety."

Prós: "Crew was awesome, super attentive and friendly."

Contras: "The seats were not really confortable and the TV menu did not have enough English shows or new movies, even old ones within the menu would've been great. Also - this probably has nothing to do with the company but- there were passengers who took their shoes, even their socks out! It was disgusting"

Contras: "my original connection time or lay by was reduced to 50min. Didn’t get an express passage through security check point and my gate on this fateful day was 58A the furthest away after security check - so a long run for me and just made it to the queue 10min to flight"

Prós: "The cabin crews were excellent. Food was delicious. Lots of leg room in Economy class. Overall had a great experience"

Contras: "none"

Prós: "The crew"

Contras: "The seats were substantially more cramped than the other flight."

Prós: "empty flight, foods tasted good."

Contras: "The seat was uncomfortable. Entertainment choices were limited."

Prós: "Crews are very helpful and always have a smile in their face. Comfortable seats and entertainment system are very nice. The only thing that makes us not satisfied was the food, for 10 hours flight there’s only 1 main dish...Totally I like their service."

Contras: "The food was not enough, we felt so hungry before arriving."

Contras: "Flying with ANA is awesome, the stewardesses are very nice!"

Prós: "I have An excellent services from two of stewardess on the plane her names is Miyuke if m not mistaken short hair always smiles she is an asset made me comfortable and kiyeke if am not mistaken up hair she is always smiling and has nice conversation. They’re appreciated. Keep improving ANA, i’ll Change to choose anytime to visit Asia country. Thank you."

Prós: "Nothing"

Contras: "After they told about change my flight to Asiana I finally agreed but I had to walk by myself to Asiana, ANA couldnt at least to make the changes to avoid me long time to stand in line by asiana airlines. I would never recomend ANA"

Contras: "Enjoy the free money, cause I didn't go on my flight. Work had me cancel my vacation a month ago. I tried to cancel, but it wouldn't let me. I tried cancelling through the insurance I purchased on it and they said they couldn't either (even though cancellation was covered in full)."

Prós: "Excellent legroom. Very polite staff."

Contras: "Buses to plane. Delayed departure. Food not tasty. Limited entertainment options."

Prós: "Service and the fact that flight was not full provided for a better experience. Staff was super friendly and attentive. The films were new and tv was big! Food was ok."

Prós: "Food"

Contras: "We both - Wife and me - had to pay around 200 USD for TWO Extra Suitcases in spite of both being an ANA Flying Miles Members. Hence What is the uet of these ANA Miles Club (AMC) Membership? Remains an EYE-WASH................................."

Prós: "Service, Cleanliness and Overall Quality"

Contras: "We got lie flat cubicle seats on the way out but just tilt seats on the return, both on new 787's. After a 11 hour flight in lie flat cubicles and connecting to a standard recline BC seat is a bit painful."

Prós: "Easy checking process. Friendly staff"

Contras: "Nothing."

Prós: "I liked the way the pilot talked to us and let us know what was going on and still got us there on time even though our departure was slightly delayed."

Contras: "There had to be something better than pretzels."

Contras: "Salad and fruit came Frozen"

Prós: "The airline was late in arriving for my translate flight but when I got to the airport in Narita everything was taken care excellent ground service"

Contras: "The flight attendants gave me the most beautiful hospitality hope you keep up the good job this was my third time around using ANA"

Prós: "- Airfare Price - Ease of Checking In - Friendliness of Staffs - Aircraft is clean"

Contras: "- Entertainment options were limited - Food choices limited as well - Seats are a bit stiff and small"

Prós: "The seats in business class are excellent. The staff is wonderful and very attentive. I'd fly ANA again especially on the 787."

Contras: "The entertainment is pretty limited , and the food selection is limited for western food."

Prós: "Great"

Contras: "N/a"

Prós: "My wife had injured her knee before our trip and was having difficulty walking. Air Canada provided wheelchair assistance every part of our airport transfers between Atlanta and Japan. Thanks so much !"

Prós: "Enjoyed the ANA service so much. The crew was so attentive and helpful. The floor was really wet under our seat and they got newspapers and blankets to keep our stuff dry and checked in on us several times. We felt very well taken care of. Enjoyed the documentaries on Japan and Okinawa!"

Contras: "We didn't know the meal schedule. We thought the half a sandwich at dinner time was dinner, but then a full meal came out a couple hours later. :) Nice surprise though!"

Prós: "nice.crew. actually able to book exit row.seat online. pre-check-in is great all you do at the airport is drop the bags .no long queues."

Contras: "boarding process is not organized. no travel amenities offered. (no slipper, had to ask for toothbrush) ..."

Contras: "seat labeling not clear"

Prós: "free movies"

Contras: "somehow new seat of this aircraft is very uncomfortable with my hip. It was kind of painful to sit tight for long period. I think my body likes older seat which actually reclining toward behind other guests. or I guess maybe I just get older. I asked 2 beer cans but completely ignored. maybe I was too shy."

Prós: "the service were fantastic. the flight attendants were very courteous; offering food & snacks and drinks non-stopped. overall, the services offered were great."

Contras: "the temperature inside was overwhelmingly hot made it impossible to relax. in a crowded airplane, such environment is perfect for customers to acquire upper respiratory infection once they have to share the air with others. please adjust the air temperature. thanks"

Prós: "lunch was filling, ordered gluten free meal, received more food than expected, beef steak was good, potatoes nicely roasted, also got a side of large prawns (2) and a crab leg. Aircraft is a bit dated, seats hardly reclined beyond 10 degrees."

Contras: "Cabin is bit old, seats don't recline enough, smells musty."

Prós: "Service was great."

Contras: "Seats had a lot less leg room than a typical plane and, really, the food could have been better."

Prós: "The friendliness of the crews and the cleanliness of the rest rooms."

Contras: "The delay before taking off."

Prós: "Free alcohol on international flights is always a plus."

Contras: "The movie selection was not as expansive as I've seen previously."

Prós: "The large windows on the 787 are really a big plus for someone like me who likes to look out the window. To have the added ability to dim the window progressively is just too cool. Even if the sun is bright, you can still look out and enjoy the view. I love this feature of the 787 and am always a little disappointed when I'm back in any other aircraft."

Prós: "Love the staff, helpful and polite!"

Prós: "ANA has great service, because they staff trip you very well. Everyone worry that you have a great experience, before and during flight."

Prós: "My 96-yr-old father was given an airport wheelchair after we checked his own transport chair. He was wheeled through security and to the departure gate. We were advised they changed us to a bulkhead row w/an unoccupied seat adjacent to his. Twice during the flight one of the flight attendants came to tell him that she would help him off the plane so to wait for her after the rest of the passengers disembarked. The meal was very tasty.Chicken karaage was not crispy but I wouldn't expect it to be. The rest of the items were well seasoned with the right consistency. Dessert was a flan custard with passion fruit sauce (very Hawaii!), even including a few seeds from the fruit as garnish."

Prós: "I liked the Service and all. Airline offered me a wheel chair since it was on a record from last flight. They escort me to the plane.and plane to my daughter at the other end."

Contras: "Nothing"

Prós: "Messed everything up!!!"

Contras: "Messed everything up!!!"

Contras: "It was very warm on the plane."

Prós: "ANA food and service is awesome"

Prós: "Entertainment system, comfort of the seats, staff, food, basically everything!"

Contras: "It said that the plane was capable of WiFi, but the flight didn't have it, probably just because the route is too short."

Prós: "Cabin crew provided great service!"

Prós: "Early arrival. Crew very good."

Contras: "Lack of seating choice. Standby tickets issued at Dulles 15 hrs ahead of flight. Tight transfer time."

Prós: "n/a"

Contras: "The captain failed to update the passengers and crew of significant change in flight path and delay. The flight flew off course for almost 30 minutes, while the flight attendants required everyone to remain seated due to supposed turbulence. We felt no turbulence for almost 25 mins. No update was given to passengers while we flew far off course. I motioned to the flight attendant, who was seated due to turbulence warning, to ask why we were off-course, but she could not get up. Many passengers were pointing to the flight path animation, to point out that we were flying straight north, instead of southeast. The flight attendant then called the captain for an update, and then the captain finally made an announcement about weather delays around shanghai."

Awesome

everything was perfect

Mais opções de filmes em português.

Perfeito em todos os aspectos

Food was not Good at all.Seating capacity was also very short.

Boarding process was most organized and efficient than any other airline I’ve flown. Service on board is ALWAYS top notch. I go out of my way to fly Emirates.

Prós: "Friendly and professional crew"

Contras: "All aspects of the travel to be recommended from check in staff, crew member and comfort on board"

Prós: "Good entertainment options"

Contras: "More beverage services"

Prós: "plane is comfortable and business class bar is great"

Contras: "Boarding was a mess and food is terrible"

Prós: "Entertainment, punctuality, helpful crew"

Contras: "Food"

Prós: "Voo"

Contras: "Embarque com finger e mais próximo do gate"

Prós: "O voo foi ótimo e bem tranquilo. Ótimo bar para as classes Premium e assentos muito confortáveis."

Contras: "A ultima refeição da rota não foi oferecida, mesmo sem ter colocado a informação de não incomodar no assento (adesivo disponível para informar a tripulação que o cliente optou por não fazer a refeição)."

Prós: "O assento é realmente muito confortável e o bar no fundo do A380 é fantástico."

Prós: "Good performance of ground staff in kabul"

Contras: "On time flight not delay"

Prós: "Food was great."

Contras: "Seating was very cramped. I paid $900 for my flight, and the seats were so on top of one another you could barely breath without touching another human. Just because other airlines do it ... doesn’t mean Emirates should."

Prós: "Lots of entertainment options. Good leg room. Good food. Made a 16 hour flight about as tolerable as one can hope for."

Prós: "Great crew, excellent legroom"

Prós: "O entretenimento foi ótimo!! Tripulação muito atenciosa!!"

Contras: "Alimentação!!"

Contras: "No almoço tinha 2 opcoes: frango e peixe, escolhi peixe mas não tinha no momento e teria de esperar para esquentar, optei pelo frango e no final foi ma boa escolha, pois estava bom"

Prós: "Latam could not issue a boarding pass at Santiago. This led to long waiting at Brazilian immigration checkpoint. Not having a Visa kept me.from entering the immigration and security wont let me in without a boarding pass. security supervisor had to contact Emirates ground staff who escorted me."

Prós: "Every aspect of travel was excellent, boarding, flight, crew services"

Contras: "None."

Prós: "In general, everything as expected, some crew members were even extra nice."

Contras: "When checking in, they were quite slow and they didn't seem like they wanted to be helpful. Some crew members were not as helpful as when we were going to Brazil, and even the way they communicated the rules was not always very nice, but not rude either."

Prós: "Padrão Emirates Ou seja, tudo muito bom"

Prós: "Assento comum da classe econômica mais largo e com mais espaço para as pernas"

Prós: "Tripulação e assento"

Prós: "Everything I saw a younger girl in the bad room passed out the crow help her a lot"

Contras: "Excellent service"

Prós: "Crew always great. Aircraft great."

Contras: "Tv screen too old. As not good as A380."

Prós: "Nice and clean flight good crew"

Contras: "Nothing as such"

Prós: "Voo e ótimo"

Contras: "Staff no solo e PESSIMO"

Prós: "Tudo"

Contras: "Quando cheguei minha conexão durava mais de 24h eles não me deram hotel muito menos alimentação! PÉSSIMO atendimento!"

Prós: "Emirates perfeita"

Contras: "Nada"

Prós: "Really disappointed from EK staff they are very strict & applying hard rules ..employees without any sense specially station supervisor"

Contras: "Can’t decribe but EK now falling in business while other airlines will take adavantage of ek staff issues which I can’t decribe"

Prós: "Every thing is very good"

Prós: "Nothing"

Contras: "The flight was an hour late. Since the airlines only gave us a 2 hour layover knowing we would have to go through immigration and retrieve our luggage and recheck it, we missed our connection, then the airline tried to make us wait another 18 hours for a flight. We had been already traveling for two days. Airline offered no expedited support to get off the plane first or help through immigration, completely unacceptable!"

Contras: "They ran out of the selection for breakfast. The flight also departed late."

Prós: "Embarque pelo Lounge é muito rápido"

Prós: "Punctual on Time. Clean Cabin. Nice Crew"

Contras: "They should be little flexible in timing for serving Dinner, as it happened, they served Dinner as soon as the Seat belt sign was switched off, at that time it was 4 pm local time. Since we were not ready for Dinner we suggested to bring it after an hour, which they declined stating that once they take back the trays it can not be served again."

Prós: "It was comfy, the crew seemed genuinely happy, and the food was good. Never going to complain about smoked salmon."

Contras: "I didn't like that my connecting flight was with another airline"

Contras: "A cadeira ao se apertar os botões travava.... A tv toda hora, do nada, saía do filme.e ia pra tela principal. Melhorou qdo comecei a usar o controle que fica ao lado da poltrona, pois pelo touch screen na própria tela wstava impossível. Decepção para quem paga caro por um serviço melhor."

Contras: "Cobrança de excesso de peso apesar de eu e minha família ainda termos 69kg de franquia é de termos despachado as mesmas malas do voo Brisbane para Dubai, com a mesma Emirates, normalmente. Assento quebrado. Assento do meu filho sujo. Não recomendo parar em Dubai pela arbitrariedade da Emirates"

Prós: "Atenção e simpatia da tripulação"

Contras: "A classe executiva na disponibiliza chinelo, muito menos pijama como outras companhias aéreas fazem. A poltrona ao estar totalmente na horizontal não dá o conforto que dá, por exemplo, a poltrona da Etihad."

Prós: "Service, food, beverages and entertainment are good with Emirates. Also boarding procedures are good."

Contras: "Seats in Emirates keep getting smaller"

Prós: "Da comida e do entretenimento. Apreciei o cardápio e a quantidade de comida oferecida. O entretenimento também agrada bastante."

Contras: "O salão de embarque não oferecia espaço suficiente para todos os passageiros. Não havia uma organização para acomodar a enorme quantidade de passageiros. Poucos banheiros. Tripulação sobrecarregada de serviços."

Prós: "A comida oferecida é muito boa e saborosa. Porém, pela quantidade de passageiros, há uma dificuldade em servir a todos. O entretenimento é bem diversificado."

Contras: "Faltam banheiros na classe econômica. A grande quantidade de passageiros sempre precisa aguardar em filas para conseguir usar o banheiro."

Prós: "Flight tracker should be upgraded, I expect the mileage covered was way off. Also, I don't want to see commercials while I follow the flight. The forward camera was cool."

Contras: "Crew should keep eye on the toilets. The waste basket was backed up."

Prós: "Cheap tickets. Airplane is A380. Good timeschedule. Good list of alcohol and drinks. Sky bar at the upper desk."

Contras: "I have maiden upgrade from economy to business and I can’t use Emirates business lounge. Stewards forgot my starter and drink. No cosmetics set - just 3 tubes of hand cream in toilet. Services was very slow. Emirates, is it you?! No more business class in Emirates."

Prós: "The service we received from crew was excellent"

Contras: "Actually we enjoyed everything about emirates"

Contras: "The planes were older and for both flight my seats had problems reclining."

Prós: "The food and service. Toilets are clean"

Contras: "Should watch on how many beer/champagne the steward serving to the customer as we had an old man who is super drunk sitting beside us and keep asking for more. Should also include toothbrush for our overnight flight as we reached Melbourne in the morning."

The flight from Houston to Frankfurt was atrocious. Our seats were in Coach; these rows provided no leg room, and if you needed to exit your row, you had to ask the passenger in front of you to straighten their seat, so you had a bit more room to go to the restroom. For our return flight, we decided to upgrade our seats. Lufthansa refused to give us credit for the seats we had already selected and paid for when we initially booked our flight ($60) and charged us $125 each to sit on a row with more leg room. In addition, we missed our Lufthansa connecting flight in Frankfurt because the flight from Houston left late. We walked the Frankfurt airport for hours, looking for someone to assist us. Terrible experience! Needless to say, we will never fly Lufthansa again.

Boarding chaotic. Little or no communication or lines.

Voo com atraso, Equipe atenciosa. Entretenimento não se aplica. Tivemos problema com a liberação da bagagem, ficamos mais de uma hora na esteira à espera da bagagem sem nenhuma informação. O problema foi com a bagagem de todos os passageiros. Depois de uma hora e trinta quando formou-se uma enorme fila para reclamar as malas a bagagem foi lebrada. Até então nenhuma informação. Muitos passageiros habitantes de Munique foram embora e suas bagagens estavam na esteira.

Atendimento impecável da Lufthansa

Atendimento impecável da Lufthansa.

All is well

Rude flight attendants, horrible customer service, had to show the same documents 3 times after being check and cleared once. Flight attendants acted like they couldn’t hear what we are asking even though we spoke all the languages they did. It was not a pleasant flight and as a cherry on top all of our suitcases got lost.

Trip was great

Prós: "Nada. Assento não reclinava"

Contras: "Confirto"

Prós: "On time, efficient."

Contras: "Food is becoming more and more of a joke on Lufthansa, gone are the bad sandwiches, now it is just sweets."

Prós: "Tripulação muito solícita apesar de não entender o português."

Contras: "Avião quente e velho, comprar da ruim e foi servida muito tarde"

Contras: "The cancelled the flight and I end up having to change all the routing of my trip back to the US. So instead of 15 hour trip to the US, and end up having a 24 hour trip!!"

Prós: "Airbus 330 from Manchester to SFO was new, spacious and very comfortable. One of the best flights we’ve had across the pond."

Contras: "Transiting at Manchester between our Frankfurt to SFO flights was dreadful. They made us go through security and the inspectors were so incompetent they caused a huge back-up. Took an hour to get through. Avoid Manchester. Then they lost my luggage...still missing after a week."

Prós: "Everything is fine."

Contras: "No"

Prós: "everything from the boarding and check-in process to in flight comfort."

Prós: "Great crew"

Contras: "Uncomfortable seating"

Prós: "The flight was on time"

Contras: "Seats, entertainment, crew attitude"

Prós: "Overall"

Contras: "Space was limited"

Prós: "Horrible seating, boarding was a mess, not sure what flight to get on!!"

Contras: "Don't fly United"

Prós: "The problem was with the booking, cancelled flights- under stable- but nobody willing to make it right. Flights still screwed up"

Contras: "Give some customer service to your paying customers. Don't make a bad situation worse. Practice a can do attitude. Very disappointed in customer service. Not the flight itself."

Prós: "The crew was alright but there was very little leg space in the economy cabin"

Prós: "Pontualidade, conforto e bom atendimento da tripulação."

Contras: "Monitor multimídia nos assentos"

Prós: "Do pequeno almoço"

Contras: "Os acentos"

Prós: "Service and hospitality. On dot service with no major delays."

Prós: "Em ar foi bastante rápido."

Contras: "O voo atrasou. Não havia qualquer opção de entretenimento a bordo. A cadeira praticamente não desce."

Contras: "Infelizmente a Enonomy Premium que utilizei era próximo aos banheiros, então o voo todo teve muito movimento, não permitindo relaxar com o conforto esperado"

Prós: "A percepção de segurança e organização fornecem uma tranquilidade para a viagem"

Contras: "Serviço de bordo (Comida) e entretenimento podem ser substanciamento melhorados. A aeronave apresentou vários assentos com problema para reclinar indicando a necessidade de melhoria na manutenção da cabine."

Prós: "A comida e a disponbilidade da tripulação."

Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"

Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Contras: "See above. What a disaster!"

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."

Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Contras: "Our flight was cancelled from Nashville to Chicago due to "mechanical issue" so we were unable to get on the flight to Naples. United rebooked us on a flight leaving the next day, and we are currently sitting in Chicago on a 6 hour layover. So no, I am not happy at all with this experience. We are missing a day in Italy and have been charged a day stay in Sorrento which we are unable to use. I have contacted United customer service to see if they can compensate us."

Contras: "Temperatura da cabine muito fria durante todo o voo"

Prós: "Atendimento"

Contras: "Alimentação simples e pouca Sem local para carregar celulares"

Prós: "Atendimento"

Contras: "Alimentação simples e pouca Sem local para carregar celulares"

Contras: "Da falta de atenção com os passageiros depois se um atraso que estavam na conexão, hotel longe transporte só depois de muito tempo de espera 3hs. Chegada ao hotel as 23 hs, jantar improvisado, café da manhã bizarro, servido na recepção pequena muitos tomaram café em pé, pão com manteiga e café puro..."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."

Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "Nada."

Contras: "O funcionário que nos atendeu em Beirute era mal educado. Sala VIP horrorosa. O banheiro era pior que o banheiro de uma rodoviária suja. Os assentos são apertados. Na verdade não são assentos de classe executiva. São assentos comuns, em que eles bloqueiam o assento do meio. Não tem banheiro privativo da classe executiva, o banheiro tinha fila o tempo todo. A comida era medíocre. Enfim, jamais pague um voo de executiva pela Lufthansa nessa rota."

Prós: "A EDUCAÇÃO DOS TRIPULANTES E COMISSÁRIOS."

Contras: "A POLTRONA MUITO ESTREITA"

Prós: "Nada"

Contras: "Comida e espaço da aeronave"

Prós: "Nenhuma anotação especial. Talvez apenas o registro do serviço correto da tripulação."

Contras: "A classe executiva nesse voo de Frankfurt para Beirute é uma piada. Pequena, apertada, pior que o assento conforto da gol, mas custa uma fortuna. Não vale a pena."

Prós: "Height Space, good pilot and some of the food. Good landing and overall pilot skill."

Contras: "For the whole journey I had a small child kicking, knocking, tapping behind me. Kept waking me up also nearly ten hours of whining. I was genuinely uneasy and uncomfortable for the whole trip. I think there should be a designated child with adult area as I really don’t think this is acceptable. It is stressful enough traveling for 30+ hours this really is not welcome."

Contras: "Sem entretenimento a bordo"

Contras: "Demora na retirada de bagagens"

Prós: "serviço muito atencioso. apesar de estar em acentos comuns, achei a Lufthansa mais confortável que a Swiss."

Prós: "Crew"

Contras: "Packed flight. LH seats are narrow and the front porch is not extensible enough. Hard to place books and newspapers. Film selection so so."

A cobrança de mala de bordo para voo internacional é um absurdo, ainda mais com um valor acima de outras companhias que cobram por mala despachada. Avião totalmente desconfortável, banheiro sujo. Não recomendo pra ninguém está companhia. Eles nunca poderiam está fazendo voos internacionais Apenas doméstico Péssima exp

Um absurdo limitarem a quantidade de água que vc pode beber. Fiquei passando sede.

PAREM DE BUSCAR PASSAGEM DA KIWI. Essa empresa não respeita os clientes. Só comprei a passagem na kiwi porque apareceu na minha busca do kayak, como é o site que eu sempre utilizava e o que eu mais confiava para comprar passagens comprei, e só tive problemas. Quando fui buscar mais sobre a empresa vi que a reputação dela é péssimas e tinham muitos clientes descontentes. Fiquei muito decepcionada com a Kaiak por isso. Se vcs se importam com os clientes de vcs, tirem a kiwi dos mecanismos de busca, para que outros clientes não tenham a mesma experiência frustrada.

Quando chegaram em nós para servir q comida, já não havia mais nenhuma opção, apenas macarrão. Eu não como massa, então acabei ficando sem o jantar. Muito ruim!

reduziram absurdamente as porções de comida! Na janta serviram ou macarrão ou carne com batatas escolhi a carne por encher mais o estomago mas foi uma porção absurdamente pequena , junto com uma tirinha de pão e 1 alfajor... antes serviam porção de salada, sobremesa e uma porção decente de comida! Café da manhã foi um sanduíche de queijo com presunto ou omelete aí tem escolha de iogurte ou fruta, bem diferente de como era, serviam pão, iogurte e fruta para todos! Sem contar que no meio do vôo não serviram nem água nem nada

O embarque foi uma bagunça. Não organizam a fila, não conferem se as pessoas que estão entrando são realmente do grupo certo. Cheguei e tinha uma pessoa no meu lugar (na janela), o lugar dela era corredor, provavelmente o grupo dela era depois do meu e entrou antes. Fora o fato do atraso em sair. Muito ruim.

Atualmente existe a possibilidade de preparar a documentação para a viagem com antecedência, de modo a ganhar tempo nos processos de check in e embarque. A Latam até que tem uma tentativa de automatizar previamente esse processo, mas não funciona bem. Aceita apenas arquivos em PDF, mas o formulario Anvisa não tem versão PDF (apenas e-mail).

O chekin mais rapido

Nada para reclamar. No quesito atendimento da Latam via telefone (SAC) sobre dúvidas da viagem fui excepcionalmente bem recebida. Fiquei muito feliz. Obrigada!!!

They didn’t give any food so I was starving in the end of flight and one of the flight attendants wasn’t polite with passengers.

Pediram pra despachar uma bagagem de mão e, chegando na cabine, as prateleiras de bagagens estavam vazias. Inaceitável.

A aeronave estava muito fria.

Otima viagem!

Viagem tranqüila!

o embarque demorou mais de uma hora, e depois ficamos mais uma hora aguardando documento de embraque com lista de passageiros para liberarem o voo.

Cheguei com 1 hora de antecedência no aeroporto e me impediram de embarcar, alegando que as novas regras da ANAC pedem antecedência de duas horas.

Vôo atrasou mais de 6 horas e a empresa com total descaso para com os clientes

O portão de embarque usualmente utilizado para esta rota, é um dos piores do aeroporto de Guarulhos; fica no piso inferior, com 2 ou 3 portoes de embarque e além de geralmente o espaço estar lotado, o acesso à aeronave se dá através de um onibus. Gostei do desembarque feiro por fileiras.

Top demais da conta!!!!

O que mais gostei foi a cordialidade e prestatividade da tipulacao O que pode ser melhor: entreterimento e conforto

Assento péssimo, extremamente apertado.. muito mais que as concorrentes!! Entretenimento também não funcionou

No embarque deixaram os passageiros parados em fila dentro do finger com um calor absurdo.

Contras: "Excelente atención y servicio"

Prós: "O tratamento dos funcionários."

Contras: "Ter algum conforto para quem tem escalas demoradas."

Prós: "Sim, tudo muito bom"

Prós: "I never flew to Rome because of LATAM!"

Contras: "Flying home"

Prós: "Muito confortável. Boarding muito rápido. Muito bem atendido a bordo."

Contras: "Infelizmente o serviço de bordo não pode ser apreciado, mas entendo que é pela segurança dos passageiros."

Prós: "Bom atendimento, pontualidade e preço justo"

Contras: "Distanciamento social entre os assentos"

Prós: "A Tripulação atenciosa"

Contras: "Comida"

Prós: "The middle seat empty AMAZING!"

Contras: "Bigger glass for wine !"

Prós: "All good"

Contras: "To drop the bag was very messy"

Prós: "All the staff was great."

Contras: "I was trying to upgrade for business and the front desk told me Can only be done 24 hours. What diferentes it makes if I paid in front desk or by the phone?"

Contras: "They don't come around with drinks very often on LATAM. We bought our startup supply at the airport. First drink round was two hours into the flight."

Prós: "The crew was very warm."

Contras: "Seats very tight."

Contras: "the cabin and seats are old and seems dirty"

Prós: "Crew was good"

Contras: "Seat not comfortable"

Prós: "Neat, polite and orderly. Great food!"

Contras: "Not much."

Contras: "Strange use of curtains upfront during flight. I was asked to check my carryon for free to help out with boarding, but then had to wait longer to get the bag in baggage claim. It was the last bag of my checked bags to show up. Checked carryon bags should have a higher priority to return."

Prós: "Friendly and correct cabin crew."

Contras: "Leg space. There was very little leg space. One hour before the flight departure they were already announcing 'last call' on the airport screens."

Prós: "This non-stop flight was wonderful. The aircraft is comfortable, the whole flight was smoothly, even though it's fifteen hours flight."

Prós: "Seats were fairly comfortable. Almost all seats on planes are tightly crammed together."

Contras: "More options of TV shows to watch."

Contras: "Companhia sem serviço de bordo. Cobra por tudo e com preços absurdos. Péssima companhia. O máximo que oferecem é uma água ."

Prós: "Da tripulação"

Contras: "A aeronave não tinha entrada usb para carregar o celular, sem o celular não tinha opção nenhuma de entretenimento, deveriam colocar disponível pelo menos umas revistas. A comida, só tinha a opção de um biscoito ruim, achei péssimo."

Prós: "O entretenimento a bordo é excelente filmes atualizados e pra todo gosto!"

Contras: "A tripulação poderia ser mais gentil!"

Prós: "Gentileza da equipe de check-in e tripulação, conforto da classe executiva."

Contras: "Desembarque remoto é sempre mais lento."

Contras: "They lost one of my bags. Amateur and inefficient company. Avoid at all cost."

Contras: "I couldn’t fly because at check in they asked me to pay for my 2 luggages and I couldn’t afford it so they let me out of my flight and now they don’t want to return my money. Worse airline I’ve ever seen. I’ve been flying international for 20 years and never saw a flight you have to pay for Luggage"

Contras: "Embarque pelo finger."

Quantas horas de voo entre China e Brasil?

Qual é o voo mais longo do mundo?

Quantos km do Brasil a China?

Quantas horas de viagem de São Paulo a China?