Snapchat sound not working when recording

Snapchat has gained popularity among teenagers around the world for its cool snap-sharing feature. Despite its popularity, some user has faced difficulties while using the application. Some user has complained about Snapchat’s sound not working. Let’s discuss the reasons and the resolving methods for this issue;

Why Snapchat Volume Not Working on My Phone?

Many reasons are responsible for causing the volume issues on Snapchat. By knowing about these reasons, it will be easy to resolve this issue. These below-described methods are mainly responsible for causing sound not to work on Snapchat;

1.      Turned down device volume

2.      Sound or audio disabled on the app permissions settings

3.      Outdated Snapchat application

4.      Bluetooth connection with other audio devices

5.      Snapchat server or maintenance issue

6.      Faulty device speaker or audio system

How to Fix Snapchat Volume Not Working?

Now, you know about the main reasons which are the main protagonist for causing this issue. You should follow these below-described methods to resolve the issue;

Method-1: Turn off the Silent Mode and Increase the Volume Level

Your phone is not allowed to make any noise when in silent or do not disturb mode. This mode doesn’t also allow other third-party applications to make sounds. In general mode, your phone is allowed to make the sound unless the device volume is labeled in zero. Increasing the volume will help you to hear the audio.

When facing issues with the Snapchat sounds, Increasing-decreasing the device volume level several times while using the Snapchat application could help you to resolve the issue. If you still face the issue after doing so, follow the next methods.  

Method-2: Disable Bluetooth

Is there any Bluetooth audio device that was connected with your device? If so, it is possible for the audio device to still use your phone sound, and you are not getting any audio from your device as well as from the Snapchat application. Disabling Bluetooth or disconnecting the audio device could help you to resolve the issue.

Method-3: Update Snapchat

It is also possible that you are using the outdated version of Snapchat. As you know, the outdated version of any application could contain glitches or bugs. Which may impede playing sound while playing media through it. In this case, updating the Snapchat application could help you to resolve the issue.

To update the Snapchat application, you need to go to the default app store of your device (Google Play Store for Android devices and App Store for iOS). Afterward, you need to check if there are updates available for the Snapchat application. Install the update if you find any updates available for your device.

Method-4: Restart the Device

The cache memory of your device may trigger some little but annoying issues on the device. Snapchat audio not working issue could also be caused for device cache memory. If so, you need to restart the device for resolving the issue of Snapchat audio.

Method-5: Changing App Permissions

Every app on your device requires permission to complete any action. For accessing the device speaker, the application needs access to microphone permissions. To make sure if Snapchat has the access to the microphone, you need to follow these below-described steps;

Step-1

Navigate through Settings > App Settings to find the installed applications of your device. Locate and tap on the Snapchat application and open settings for it.

Step-2

Thereafter, click on the App Permission, and check if microphone permission is enabled or disabled for the Snapchat application. If disabled, you need to enable it, and it could fix the issue.

Method-6: Checking the Device Speaker

The device speaker is the default output device for audio and sounds. You cannot be able to hear any audio or sound if the speaker has got damaged. To check the device speaker conditions, you need to play media from another application. If the media plays properly with audio, then there is no problem with the speaker. Otherwise, you need to change the speaker.

Method-7: Reinstalling Snapchat

When none of the above-described methods helped you to resolve the issue, you need to reinstall the Snapchat application, which can resolve the issue. To do so, you need to uninstall Snapchat first, then reinstall it.

Method-8: Contact Snapchat Help

This is the final method to resolve the sound issue of Snapchat. You need to contact the Snapchat support page and ask for help. Apply the advised methods to resolve the issue.

Why Does My Sound Not Working on Video Snaps?

Sound doesn’t work on video snaps while your device is on silent mode or sound volume is muted. Also, sound may stop working when the Snapchat application hasn’t had access to the device microphone. You need to disable silent mode or unmute the sound volume to hear the sound on video snaps. If the issue has been caused for the microphone issue, you need to allow permission for the Snapchat application for resolving the issue.

Frequently Asked Questions (FAQs)

Can I Change the Snapchat Notification Sound?

Yes, you can change the Snapchat notification sound. To change the notification sound, you need to navigate through Settings > App management and locate Snapchat from the app list. Thereafter, tap on the Manage Notifications option and change the notification tone. It will change the Snapchat notification sound.

Does Snapchat Have Its Sound?

Snapchat has some built-in sound and music, it also allows the user to record audio and add the sound on the snap. You can either use the built-in audio snap or create new music to add to the snaps.

Does Snapchat Record Everything?

No, Snapchat doesn’t record everything. It only uses messages that disappear after several times. You can also stop the disappearance of these messages.

Aftermath

At this point, you have known enough about the reasons and the fixing methods for not working the issue of sound in the Snapchat application. Hope that the above-described methods have helped you to resolve the issue. Never forget to disable the silent mode or unmute the speaker sound to hear the sound from an application. That’s all for today, have a great day.

In this millennial era full of social media influence, Snapchat is among the most popular social media, next to Instagram and Twitter. Its users most love its unique filters, videos, and photos. In some cases, however, you may discover no audio in your recorded snap videos.

It is frustrating to view videos or stories without any sound. If you are experiencing such a problem, this article is what you need. You will learn why sound is not working on Snapchat and easy step-by-step procedures to fix it. 

How to fix Snapchat sound issues on videos

Whether the sound isn’t working or you can’t increase the volume when using Snapchat, these troubleshooting tips should come in handy:

1. Check if your phone is on silent mode

It may seem obvious, but this is the most common reason for no sound on your Snapchat videos. People tend to forget that their phone is in silent or vibration mode by accident, or they forget to turn it off. There is no sound from the snap videos or any other app when the phone is in silent mode.

You can fix this by turning off the silent mode in the Settings menu. You can also disable it on the notification panel when you scroll down the screen.

Read: What is “explore activity” on Snapchat?

2. Fix the app’s permission

Another reason why there is no audio from your Snapchat videos because the app has been restricted microphone access.

You can fix this using the following steps on an Apple device:

• Go to Settings.
• Select Privacy.
• Go to Microphone.
• Turn on the toggle that is next to the Snapchat option.

In an Android phone, you should follow the following steps:

• Go to Settings.
• Go to Privacy.
• Tap on Permission.
• Tap on Microphone.
• Tap on the Snapchat option and select the option Allow to enable access to the microphone.

3. Turn up the phone’s volume

You can check whether the device’s volume is low by pressing the Volume Up button on the phone’s right side.

By doing so, you will get sound on Snapchat videos and stories.

4. Restart your phone

Your videos may not have sound because your phone’s RAM is excessively used. It could also be that the application has not loaded correctly. A simple reboot will fix this minor issue. 

For an Apple device, you can restart it by doing this:

• Press and release the Volume Up button.
• Press and release the Volume Down button.
• Press the Power button until the Apple logo appears on the screen.

You can restart an Android phone by simultaneously pressing the Power and Volume down buttons until a restart notification appears. Tap on it and wait for the phone to restart.

Read: Why Snap Stories is not loading on your phone

5. Turn off Bluetooth

Your device may have unknowingly been connected to a Bluetooth speaker or device like your AirPods. The problem is when recording videos since it requires a Bluetooth speaker. It may also be playing sound from a Bluetooth device that is not near you.

In this case, you should turn off Bluetooth. You can turn it off at the notification panel that appears as you scroll down the screen or:

• Go to the Settings app.
• Select Bluetooth.
• Switch off the Bluetooth toggle on the right side.

Read: How to record audio from an iPhone to a Mac?

6. Reinstall or update your Snapchat app

The reason behind your Snapchat audio not working may be that the application is outdated. It may experience glitches and bugs. To update the app, go to the Google Play Store for Android users and App Store for Apple users. Next, tap on the Snapchat app and select update.

You can also choose to delete the application and reinstall it. Either way, your account will not be deleted, and all your videos and photos will remain the same. 

Turn up the volume

The issue of sound not working on Snapchat is minor and easy to solve. If the above troubleshooting methods do not work, you can contact Snapchat customer service via email. Remember to provide all the information regarding the issue so that Snapchat can help you solve it. 

If you suspect your device has a problem, contact a phone repairer to diagnose and fix it. Once fixed, you will hear the audio on your videos and stories clearly and audibly.

Read: How to troubleshoot the Google Chat app

Melvin is a senior writer at iMentality. A DIYer at heart, Melvin loves to craft things in the tech space. He has amassed over a decade of experience in tech writing with special focus on apps and tech guides.