What stores all relevant information data rules cases and relationship used by the expert system?

Chapter 11 Review

True/False

Voice-recognition can help to reduce the number of calls that are routed to the customer service department.  T

Generally, robots with vision systems recognize black and white and some gray-level shades.  T

Neural networks lose their ability to retrieve data if some of their nodes fail.  F

Expert systems have been developed to assist in product design.  T

One knowledge base can be developed to be used by every application in a company.  F

Experts generally agree on how to solve a problem.  F

A virtual reality system enables one or more users to move and react in a computer simulated environment.  T

The overall purpose of an inference engine is to seek information and relationships from the knowledge base and to provide answers, predictions, and suggestions the way a human expert would.  T

Backward chaining is the process of starting with conclusions and working toward the supporting facts.  F

Which of the following refers to the ability to learn from experiences?

a.

intelligent behavior

b.

a heuristic

c.

machine learning

d.

artificial intelligence

AI includes all except which of the following?

a.

Expert systems

b.

Robotics

c.

Natural language processing

d.

Visual programming languages

Zena Xavier is a pharmacist. She uses a computerized information system that stores knowledge and makes inferences concerning drug interactions. She is using a(n) ____.

a.

natural language processing system

b.

expert system

c.

neural network

d.

vision system

Neural networks excel at ____.

a.

optimization

b.

providing portable knowledge

c.

pattern recognition

d.

virtual reality

Which application would be suited to the use of a neural network?

a.

Performing rapid financial calculations

b.

Performing complex optimization operations

c.

Making inventory reorder decisions

d.

Analyzing detailed trends to determine staffing needs

Which of the following is NOT a characteristic of an expert system?

a.

Can explain reasoning

b.

Can display intelligent behavior

c.

Provides portable knowledge

d.

Works in broad problem domains

Which of the following is NOT an advantage of expert systems?

a.

Can preserve human expertise

b.

Makes expertise portable

c.

Can replace human decision-maker

d.

Can develop a solution faster than human expert

The relevant information, data, rules, cases, and relationships used by the expert system are stored in the ____.

a.

database

b.

model base

c.

data repository

d.

knowledge base

____ are rules that suggest certain conclusions.

a.

Case statements

b.

If-then statements

c.

Forward chaining

d.

Fuzzy logic

____ allow shades of gray and might be used for tasks such as weather forecasting.

a.

Natural language systems

b.

Vision systems

c.

Fuzzy logic systems

d.

Neural networks

Skyler Lincoln uses an expert system to aid in his skyscraper design business. With respect to the expert system, he is a(n) ____.

a.

domain expert

b.

knowledge engineer

c.

knowledge architect

d.

knowledge user

Financial Advisor and MindWizard are examples of ____.

a.

neural networks

b.

expert systems

c.

expert system shells

d.

PROLOG programs

Which of the following are NOT common uses of virtual reality?

a.

Medicine

b.

Education

c.

Real-estate marketing

d.

Credit granting

____ technology can also be used to link stroke patients to physical therapists.

a.

Neural network

b.

Virtual reality

c.

Expert system

d.

Vision system

Which of the following describes a computer device that performs tasks requiring a high degree of precision or that are tedious or hazardous for humans?

a.

Expert system

b.

Robot

c.

Neural network

d.

Learning system