Which of the following is the first step in the ethical decision making model presented in the text

In this module, we provide some guiding principles, and pathways to help guide ethical decision-making. These are a series of basic questions that should be asked when confronted with ethical dilemmas. These are often complex situations with no clear-cut resolution, and without a right or wrong answer. But these decision-making processes will go a long way towards helping all of us make informed decisions that can justify consequent actions.

Ethical Reasoning Can Be Taught: Ethical reasoning is a way of thinking about issues of right and wrong. Processes of reasoning can be taught, and school is an appropriate place to teach them. the reason that, although parents and religious schools may teach ethics, they don ot always teach ethical reasoning. See the article by: Sternberg, Robert J. Teaching for Ethical Reasoning in Liberal Education. Liberal Education 96.3 (2010): 32-37.

And, like learning to play baseball or play the violin, it's important to practice early and often. So, let's get started:

Beneficence

Beneficence is the concept that scientific research should have as a goal the welfare of society. It is rooted in medical research, the central tenet is "do no harm" (and corollaries remove harm, prevent harm, optimize benefits, "do good"). For a more expansive introduction to beneficence, see the essay on The Principles of Beneficence in Applied Ethics from the Stanford Encyclopedia of Philosophy. Some simple guiding questions in applying the concept of beneficence to ethical dilemmas include:

  • Who benefits?
  • Who are the stakeholders?
  • Who are the decision-makers?
  • Who is impacted?
  • What are the risks?

Take a look at the video on Causing Harm--"Causing harm explores the different types of harm that may be caused to people or groups and the potential reasons we may have for justifying these harms." From "Ethics Unwrapped", McCombs School of Business, University of Texas-Austin.

A 7-STep Guide to Ethical Decision-Making

The following is a summary of: Seven-step guide to ethical decision-making (Davis, M. (1999) Ethics and the university, New York: Routledge, p. 166-167.

  1. State the problem.
    • For example, "there's something about this decision that makes me uncomfortable" or "do I have a conflict of interest?".
  2. Check the facts.
    • Many problems disappear upon closer examination of the situation, while others change radically.
    • For example, persons involved, laws, professional codes, other practical constraints
  3. Identify relevant factors (internal and external).
  4. Develop a list of options.
    • Be imaginative, try to avoid "dilemma"; not "yes" or" no" but whom to go to, what to say.
  5. Test the options. Use some of the following tests:
    • harm test: Does this option do less harm than the alternatives?
    • publicity test: Would I want my choice of this option published in the newspaper?
    • defensibility test: Could I defend my choice of this option before a congressional committee or committee of peers?
    • reversibility test: Would I still think this option was a good choice if I were adversely affected by it?
    • colleague test: What do my colleagues say when I describe my problem and suggest this option as my solution?
    • professional test: What might my profession's governing body for ethics say about this option?
    • organization test: What does my company's ethics officer or legal counsel say about this?
  6. Make a choice based on steps 1-5.
  7. Review steps 1-6. How can you reduce the likelihood that you will need to make a similar decision again?
    • Are there any cautions you can take as an individual (and announce your policy on question, job change, etc.)?
    • Is there any way to have more support next time?
    • Is there any way to change the organization (for example, suggest policy change at next departmental meeting)?

A Seven Step Process for Making Ethical Decisions--An example from the "Orientation to Energy and Sustainability Policy" course at Penn State.

A related guide to ethical decision making can be found at Kansas University Iinternatinoal Center for Ethics in Business.

Additional Approaches to Ethical Decision Making

Shaun Taylor's presentation: Geoethics Forums (PowerPoint 2007 (.pptx) 380kB Jun11 14), given at the 2014 Teaching GeoEthics workshop, provided a simple model to help students engage Ethical Decision-Making that includes a) the context/facts of the situation, b) the stakeholders, c) the decision-makers, d) these inform a number of alternate choices, e) that are mediated through the evaluation of impacts and negotiations among the parties, that lead to f) selection of an optimal choice. Taylor provides guidance for what makes a good ethical dilemma discussion, including:

  • Trust, respect, disagreement without personal attacks
  • Being judgmental vs. making a judgment
  • Emphasize process vs. conclusion
  • Uncertainty is OK
  • Description then prescription

Teaching Activity: GeoEthics Forums--The Grey Side of Green (a guide for ethics decision making)

Daniel Vallero also addressed ethical decision making in his presentation at the 2014 Teaching GeoEthics workshop, and defines this 6-step approach to ethical decision making:

  1. State or define the problem/issue
  2. Gather information ("facts") from all sides
  3. Delineate all possible resolutions.
  4. Apply different values, rules, principles, regulations to the different options.
  5. Resolve conflicts among values, rules, etc.
  6. Make a decision and act.

The Markkula Center for Applied Ethics, Santa Clara University provides additional context and advice for ethical decision-making. They have identified five sources of ethical standards (the utilitarian approach, the rights approach, the fairness or justice approach, the common good approach, and the virtue approach.Their framework for Ethical Decision making includes: Recognize the Ethical Issue, Get the Facts, Evaluate Alternative Actions, Make a Decision and Test it, Act and Reflect on the Outcome.

Reviews of the literature on ethical decision-making can be found at:

  • O'Fallon, M.J., and Butterfield, K.D., 2005, A Review of the Empirical Ethical Decision-Making Literature: 1996-2003, Journal of Business Ethics vol 59 #4, p. 375-413; https://doi.org/10.1007/s10551-005-2929-7
  • Robert C. Ford and Woodrow D. Richardson (2013) Ethical Decision Making: A Review of the Empirical Literature, In: Michalos A., Poff D. (eds) Citation Classics from the Journal of Business Ethics. Advances in Business Ethics Research (A Journal of Business Ethics Book Series), vol 2. Springer, Dordrecht
  • Cottone, R. R. and Claus, R. E. (2000), Ethical Decision‐Making Models: A Review of the Literature. Journal of Counseling & Development, 78: 275-283. doi:10.1002/j.1556-6676.2000.tb01908.x

The American Counseling Association has published their A Practitioner's Guide to Ethical Decision Making (Acrobat (PDF) 20kB Jun18 18) (1995) authored by Holly Forester-Miller, Ph.D. and Thomas Davis, Ph.D.

Assessment of Ethical Reasoning, Values, Moral Thinking

  • Assessment--Measuring Students' Moral Development -- from the Illinois Institute of Technology, Center for the Study of Ethics in the Professions (suggestions on types of graded assignments, advice on grading assignments, assessment of program effectiveness, and a bibliography)
  • Assessment and Evaluation -- from the National Academy of Engineering, Online Ethics Center for Engineering and Science; -- recommended criteria and rubrics for assessing student learning and an annotated bibliography!
  • Ethical Reasoning Value Rubric -- from the Association of American Colleges and Universities
  • Ethics Assessment Rubric -- from the University of Minnesota-Duluth, School of Business
  • Ethical Reasoning in Action: Validity Evidence for the Ethical Reasoning Identification Test (ERIT)--Smith, K., Fulcher, K. & Sanchez, E.H. J Bus Ethics (2015). doi:10.1007/s10551-015-2841-8
  • Carpenter, D. D., Harding, T. S., Finelli, C. J., & Passow, H. J. (2004). Does academic dishonesty relate to unethical behavior in professional practice? An exploratory study. Science and Engineering Ethics, 10(2), 311â€"324.
  • Additional insights about mastery of ethical decision-making can be found at ETH2228 - SECTION 6: BEST PRACTICE MODELS OF ETHICAL DECISION MAKING from YourCEUS.com, Continuing Education for Social Workers.


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Which of the following is the first step in the ethical decision making model presented in the text

In yourceus.com's introductory course on ethical decision making: Ethical Decision Making: A Primer for Mental Health Clinicians, a six-stage model was introduced that integrated and expanded on many of the components of the ethical decision making models presented so far.

This model was designed to clarify the steps or stages involved in making a good decision, and expand on information about how a clinician can make informed decisions about how to weigh various principles and interests that conflict in complex ethical dilemmas. This section will be concerned with looking at these stages and principles in some detail.

These stages of ethical decision making are designed into the Ethical Decision Process Worksheet and help to form the systematic and structured approach to ethical decision making.

The Steps or Stages of the Ethical Decision Making Process

The Knowledge Stage

The Identification Stage

The Evaluation Stage

The Selection Stage

The Assessment Stage

The Adaptation Stage

Stage One: The Knowledge Stage

When you approach an ethical decision, there are several steps or stages involved in making a good decision. This chapter will be concerned with looking at these stages in some detail.The following page shows, in diagram form, the different steps or stages in this process.

The Steps or Stages of the Ethical Decision Making Process

The Knowledge Stage

The Identification Stage

The Evaluation Stage

The Selection Stage

The Assessment Stage

The Adaptation Stage

Stage One: The Knowledge Stage

The first stage is the knowledge stage. It begins before you are faced with the ethical decision. As is implied by the name, this stage is concerned with knowing a number of things that are involved in the ethical decision making process.

Item 1: Code of Ethics

The first thing to know, not surprisingly, is the ethical code or codes for your profession. Most mental health clinicians are familiar with both the code developed by the national organization for their profession, and a state code associated with the licensing or certification board. These codes are usually a very good starting point for the ethical decision making process, and may define good parameters for many, but not all, of the ethical dilemmas faced by mental health clinicians.A surprising number of clinicians, however, are not fully familiar with the codes of ethics under which they are supposed to work. The codes are evolving entities, incorporating changes in ethical thinking over time. Some clinicians do not know their codes because they have not kept up with the changes in thinking over the course of their professional career. It is important to know the present code or codes to help with making good ethical decisions.

Item 2: Laws and Statutes

The second thing that must be known is the collection of laws and statutes – at both the state and federal level – that relate to our clinical work. This includes HIPAA (Health Insurance Portability and Accountability Act), which addresses at a federal level the degree to which client information must be kept private and confidential, and the two updates to HIPAA: the HI-Tech Act and the Final Omnibus Rule of March 2013. These two important updates, among other items, clarified how to address privacy and confidentiality when communicating with clients via smart phones, email, text and other modalities of electronic communication that were not widely prevalent when HIPAA was put into effect in 1996.These laws and statutes address the need to protect the privacy of clients' Protected Health Information (PHI) when sending, receiving and storing electronic health information. This updated set of standards also has applications to the world of social media and the internet in general, and there are important concerns about this arena that were not present even 20 years ago. There are amazing new capabilities for connections and social support that can be utilized to support client progress through the use of social media. However, mental health clinicians are also people with personal lives, and they may elect to use social media in ways that enrich their own person connections. This is where the role of a professional can create some disruptions to the personal life of the mental health clinicians, but with much wider distribution problems than prior to the internet era.Mental health clinicians must be mindful at all times of how their social media activities can blur the boundaries between personal and professional lives. They need to consider the possible negative impact that social networking could have on their professional relationships. How is this possible?First, a clinician who maintains a presence on social networking sites must clearly separate private from professional lives online. Some therapists maintain two sites: one for their private, personal relationships (friends, former schoolmates), and one for their practice (promoting the practice to attract new clients, providing information for how to access the practice, etc.) In this way, clients can access the practice information where they can learn as much about the clinician as the clinician has posted on this publicly accessible site. Meanwhile, on their personal site, it is recommended to utilize the highest, most stringent privacy settings so that the therapist’s privacy is guarded as much as possible.However, the internet does not have infallible security features, and it is important to remember that no matter how much effort is made to maintain privacy, and even if everything is done correctly, the site might still have a security breach. In this case it is anyone’s guess how many people will have access to this “private” information. And once others outside of this security net have access, there is no control over the information that they may download.Second, it is always good practice to discuss with clients up front 1) expectations for boundaries and 2) questions related to forming online relationships. The recommended approach is to “inform clients that any requests for “friendship,” business contacts, direct or @replies, blog responses or requests for a blog response within social media sites will be ignored and addressed subsequently in treatment, to preserve the integrity of the therapeutic relationship and protect confidentiality.” (Kolmes, Merz Nagel, and Anthony, 2011) Because there is the potential for clients to interpret this refusal to engage in online interactions as a kind of rejection, it is a matter that must be handled with some care and preparation. Early in the formation of the therapeutic relationship, clinicians should provide to the client some education about the important purposes for retaining a professional relationship at the expense of personal interactions, and each conversation must be approached respectfully and with sensitivity.While the maintenance of this boundary can be important for the clinician’s ability to maintain a viable private life apart from his/her clinical work, this should not be the primary element of the discussion with the client. This discussion should always be framed in terms of protecting the client’s important interests. In fact, this orientation towards the client reflects a deeper truth: the primary reason to maintain professional boundaries is to ensure that the professional relationship remains in the client’s best interest. Boundaries in helping relationships provide the structure so that there is no question about what kind of relationship it is. With clearly outlined boundaries, a client will never confuse the therapeutic relationship with friendship or a business relationship, for example. In this way, the client improves the likelihood of gaining the maximum benefit from the therapeutic relationship, with minimal risk that the relationship will become unhelpful. Additionally, when the boundaries are crystal clear, clients are better protected from abuses of power. This necessarily means that the professional relationship is given priority over all other relationships. Consider how damaging it could be to the therapeutic relationship for a client to see photos on a clinician’s social networking site, where the clinician is not behaving in a professional manner. If a clinician decides to maintain a presence on social media, they must remember at all times to guard their privacy by implementing the highest level of security and carefully scrutinizing all requests for access. At a deeper level, the primacy of the clinical role also means that clinicians may have to consider imposing upon themselves a certain degree of self-censorship in terms of what they post on social media sites. Ethical conflicts might be created if a clinician chooses to post any personal information that might be deleterious for a client to see. This is a difficult concept for most clinicians to accept. However, it cuts to the heart of some important understandings about the very nature of our profession and the ethics of being a mental health professional. The counseling profession is different from most other professions in several important - and connected - ways:The mental health professions are defined - and thus sanctioned - as professions whose primary purpose is to promote the well-being of its clients and the public at large, not to take care of the personal or financial well-being of the clinician.This is different than most businesses. For most businesses, the primary responsibility is to take care of the financial well-being of the business and its stakeholders. In most businesses, the well-being of the client does not really come first. Companies may lose customers for not looking out for the interests of the client, but they will not lose their right to engage in that business. Clinicians can. Every year clinicians face ethics sanctions for honoring their personal lives ahead of their professional obligations.This speaks to a fundamental conflict that not only affects the study of ethics, but, more importantly, affects the practice of ethics. In a situation where there is ethical conflict, how much does the clinician need to put aside his or her own interests, including the right to follow one's own values and principles, or pursue a robust personal life, in order to sufficiently take care of the best interests of the client and the public? Even clinicians who feel they have a clear understanding of ethics, can find themselves in very confusing territory.Because the government - at both the state and federal level - and the various counseling professions work together to oversee the definition of who can practice, they also involve themselves in the clarification process around this important issue for mental health clinicians. In fact, the state and federal governments continue to clarify new understandings about what constitutes legal and ethical behavior, and make demands upon counselors to know these changes and apply them in their practice.Clinicians also need to be aware of two other important federal statutes that deal with privacy and confidentiality: 42 CFR, part II and 34 CFR, Part 99, also known as FERPA (Family Educational Rights and Privacy Act). 42 CFR part II provides special privacy protections for substance abuse clients and clients who are HIV positive. FERPA clarifies the guidelines for maintaining educational records, including records maintained by clinical professionals, social workers and psychologists who work in educational settings. There are similarities between HIPAA guidelines and FERPA guidelines, but there are also differences between the two. There are also occasions where there is some uncertainty about whether HIPAA is the application statute or FERPA – or both. Clinicians who work in school settings need to have a solid understanding of FERPA and how to apply it. On the other hand, all clinicians need to have a thorough grounding in HIPAA and the two updates to HIPAA in order to be prepared to operate ethically in the 21st century. As these are federal statutes, they are applicable in all 50 states, the District of Columbia and other US territories where federal statutes apply. A very useful web site for keeping up to date with HIPAA is the HIPAA Survival Guide web site found at: www.hipaasurvivalguide.com.There are also state laws and statutes, as well as rules enacted by the state board responsible for supervising the mental health professions, that clinicians must understand in preparation for remaining ethically compliant. These state statutes may have some areas of overlap from state to state, e. g., most states make clinicians mandatory reporters of child and elder abuse, but there are also numerous areas where state laws may be significantly different.For instance, many states have statutes in the books that address the responsibilities of clinicians in duty to warn situations, along the lines of the California case known as Tarasoff versus Regents of the University of California. The specific statute written pursuant to this case – which is actually only in effect in the state of California – requires that clinicians issue an immediate warning to any person against whom a client has indicated clear and imminent homicidal intent. In such cases, the state provides cover for the clinician who must violate the client’s right to confidentiality in order to issue that warning. In California, and many other states, the state law says that the clinician must issue the warning to the person at risk. However, in other states the state law says that the clinician may issue the warning to the person at risk. In one state, Georgia, there has not been codified any law that says the clinician must or may warn the person at risk. This highlights the importance of each clinician spending some time to increase his/her knowledge of state laws, rules and statutes. There are also other important areas of law that come into clinical work and which may be different from state to state. Some states severely limit the degree to which children and adolescents can have any say in their treatment, while other states allow for some discretion on the part of the clinician about allowing their client some treatment and privacy rights before reaching the age of majority. There are also differences from state to state in terms of what is considered to be the age of consent, the age at and circumstances under which a child may be married with and without parental consent, guidelines for emancipation of a minor child, rights of adjunct parties to treatment, how long to keep clinical records, and other areas too numerous to fully cover in this course.Any clinician who wishes to practice in a consistently ethical manner must undertake some study in the laws and statutes related to clinical work in the state or state(s) in which practice is occurring. Furthermore, because technology now exists to practice via video-teleconferencing from one state to another, clinicians so doing must be prepared to examine the laws in any state from which they are drawing clients.

Item 3: The Moral, Ethical and Legal Dimensions of Practice

Another important piece of knowledge that must be understood in the knowledge stage is the difference between the dimensions of practice in any given situation in which ethical problems may exist. These three arenas are the legal, the moral, and the ethical. Let's look at these three areas to understand the differences between the three.

Moral

Pertaining to personal behavior as measured by prevailing standards of behavior as defined by a specified (usually spiritual) group.Consequences for moral lapses are generally the domain of individual and group conscience.

Ethical

Pertaining to accepted principles of right and wrong as defined by a specified (usually professional) group.Consequences for ethical lapses are generally the domain of the profession and keepers of the profession.

Legal

Pertaining to accepted principles of right and wrong as defined by the law, rather than by equity (fairness, justice impartiality).Consequences for legal lapses are generally the domain of the legal system.It is possible for a clinician to act in a manner that is legal, but not ethical; or ethical, but not moral; or moral, but not legal or ethical.Since, these three different dimensions in decision making are mentioned in codes of ethics for mental health clinicians - sometimes on the same page, within the space of a few paragraphs, it may be helpful to examine the differences. This will further our understanding of how leadership is involved in ethical decision making, as we will see later.Let's start with the legal dimension of decision making. Laws are defined by people in legislative positions, and courts (and juries) that interpret and issue rulings based upon their understanding of what those laws mean. The laws are not necessarily written by people who are most knowledgeable about a subject, nor by people who are interested in being fair and equitable in writing the law.As we know from the history of the civil rights movement, laws, in fact, can be written and enforced in ways that are unfair and inequitable. Conversely, some very moral and ethical people have expressed their moral and ethical stances by breaking the law. The law is designed to be fluid and changing over time, but fixed and certain at any specific point in time. Law, in fact, oftentimes struggles to keep up with changes in ethics and morals. Leaders who are involved in helping ethics and morals to progress forward sometimes find themselves pushing the boundaries of the law - until the law can be rewritten to reflect the changes in understanding.This tension exists in the field of mental health in many areas concerned with ethical behavior. We will see some of these tensions as we analyze our scenarios.The second dimension we will look at is the moral dimension. The moral dimension is deeply involved in helping to shape both the legal and the ethical dimensions. Many laws, in fact, represent an attempt to codify and enforce commonly accepted moral understandings.Ethical standards, like laws, are also at least partially derived from commonly accepted moral ideas about what is right and wrong behavior, but typically within areas relevant to specific professions.The important feature to know about the moral dimension, however, is that it is personal in nature. Both legal and ethical lapses can set in motion the external imposition of consequences. Moral lapses that do not also break the law or violate ethical standards will not provoke any externally imposed consequences. The consequences for moral violations will play out between the person and his/her individual conscience.This does not mean the moral dimension is less significant. In fact, the moral dimension is usually the dimension out of which leadership emerges - bringing both the legal and the ethical dimension to more evolved states of being.The difficulty, of course, is that the moral dimension is personal in nature in negative ways, as well. When one's own personal moral standards are less evolved than the prevailing legal and ethical standards, then this moral dimension works to sabotage the establishment of better legal and ethical standards, instead of an element that leads law and ethics towards a better place.The proponents of segregation earlier in this century, for instance, based many of their positions upon a moral code that lagged behind changes in the prevailing social norms and standards.This issue leads, of course, to very tricky ground. Most persons who have deeply held moral standards feel that these standards are held for the right reasons, not the wrong ones. When they are right, the society at large benefits from their unwillingness to bend; when they are wrong, society is damaged by their inflexible attitude towards change.The essential question in this issue, of course, is - what is right? This is not an inconsequential question for the mental health profession. It is deeply involved in the decisions that are made about the last of our three dimensions - the ethical dimension.In general terms, each profession wrestles with the question of what is right on an ongoing basis. The governing bodies in each of the mental health professions attempt to create workable definitions of right and wrong behaviors in important areas related to the profession.When individuals depart from the standards set by the profession - even if the departures are based upon deeply felt moral reasons - the profession may choose to implement sanctions against that individual. The individual must evaluate this potential risk when a moral decision is made that is in conflict with the ethical standards set forth by the profession.Each profession, of course, attempts to make their difficult judgments about which behaviors are right or wrong in well-reasoned ways. It is a complicated process which may involve seeking consensus from a number of members of the profession, guidance from core groups of wise and experienced leaders, and input from relevant outside parties who have a stake in the outcomes of these decisions.It is neither a perfect nor an easy process, and the conclusions that are reached are often neither clear nor fixed. This leaves individual clinicians room for both flexibility . . . and uncertainty.This sets the stage for opening some discussion on a concept that is essential to both ethical decision making and leadership: humility.Because these complicated decisions occur in complex processes in which individuals, professions, and a society at large are weighing legal, moral and ethical aspects of each situation, it is sensible for all parties to approach the decision making process with a certain measure of humility and open-mindedness.There is in humility a willingness to acknowledge that one does not have all the answers, as well as a willingness to be open to feedback from others who may help define the right decision.There is also, in humility, a willingness to suppress one's own personal agenda - to accept that there may be things of a higher nature than the self, including a greater good that asks that the self be put aside. This, as we will see, is an essential aspect of leadership. This concept should also be familiar to mental health clinicians, although in another form.

Item 4: Principles and Interests that Interact in Ethical Decision Making

The next thing that the clinician must know is the collection of principles and interests that are involved in the ethical decision making process. The codes of ethics are derived from a study of these principles and interests. However, because these principles and interests interact in complicated ways, the codes of ethics are not prepared to fully resolve all ethical decisions for the clinician.The clinician must have his or her own understanding of these principles and interests over and above the codes in order to answer some of the more complicated ethical dilemmas he or she might face in the course of a professional career. Because a detailed study of the principles and interests involved in ethical decision making is contained in the next chapter of this training, we will not discuss it further here.

Item 5: The Ethical Decision Making Process

The next item that must be known by the clinician is how to engage in an ethical decision making process, pulling together all of the pieces that must be organized and addressed in order to come to a good ethical decision in any situation where there is an ethical dilemma to be faced. This process will incorporate 1) the stages of ethical decision making, 2) all the relevant laws, statutes, code items and other items that must be known and understood to keep the clinician compliant, 3) how to define the nature of the ethical dilemma that is being faced by the clinician, 4) relevant models of ethical decision making that are considered best practices within the profession, and 5) how to pull all of this information into a well-considered resolution to the ethical dilemma the clinician is facing.

Item 6: One’s Self

The other key item a clinician must know in the ethical decision making process is oneself: one's biases and prejudices, one's blind spots and trouble spots, and situations in which self-interest will make it hard to make the right ethical choices.Apart from not fully understanding the code of ethics, this area is the most likely to cause the clinician to make poor ethical decisions.Clinicians, like all other people, will at times be confronted by their own tendencies to engage in decision making based upon their emotional needs and impulses, instead of a full and clear reckoning of the issues involved.The call of self-interests clouds good judgment, whether the call is set in motion by one's attraction to a client, the promise of improving one's financial situation, or fatigue and burn out. Clinicians are intimately involved in the business of helping other people know themselves, bringing forth clarity out of the confusion.This same process of seeking clarity must be turned on oneself if the clinical professional wishes to work at the highest level of ethical decision making.

Stage Two: The Identification Stage

The second step or stage is the identification stage. There are three important things to identify in this stage: 1) who the client is; 2) the various ethical principles and interests in operation within the actual situation that is before the clinician; 3) potential options for solving the problem.

It is during this stage that reference will be made to the best practice models of ethical decision making.

Stage Three: The Evaluation Stage

The evaluation stage is next. It is concerned with taking the principles and interests that have been identified as being at stake in the situation, and evaluating which are the most important to consider. This will incorporate knowledge of the codes of ethics, and understanding of the principles and interests themselves. As noted, we will examine the principles and interests later in this chapter.The evaluation stage is also concerned with evaluating the options for resolving the situation. There may be a limited number of options available to the clinician, as is the case in many counseling situations. In other cases, there may also be a great number of possible solutions to the ethical problem. The more options that are available, the more work is required of the clinician to evaluate each option fully.However, it is also true that the more options the clinician examines, the wider is the range of possibilities for finding an option that offers the best balance of all the principles and interests at stake, including those which support and protect the interests of the clinician.There is a series of tests of moral perspectives that should be performed during the evaluation stage, tests that view the ethical decision from a number of different angles. We have noted these below:

Fairness Test – Is the ethical decision fair to all involved parties?


Ethical Principles Test - Is the ethical decision consistent with the most important ethical principles?
Universality Test – Is the ethical decision right from the point of view of universally held values?
Light-Of-Day Test – If the ethical decision were to be known by family, friends, colleagues, or printed in the newspaper, would you be comfortable with the decision that had been made?
Consequentialist Test – Which ethical decision will create the best consequences or results?In the evaluation stage, it is important that the clinician be completely clear about how his or her personal self-interests, biases, emotional reactions and blind spots are being factored into whatever options are being considered. Where such clarity does not exist, it is often helpful for the clinician to seek a consultation from another trusted professional, who can lend an objective perspective on the situation.In still other instances, it must be determined whether the client can and/or should be brought into the process of evaluating the ethical situation. While this is not an invitation to transfer responsibility for these difficult decisions to the client, the client's input can often be helpful in keeping clear the real potential outcomes from some of the decisions to be made.This can be particularly complicated in situations in which the client comes from a culture other than the dominant culture. Ethical codes, which are connected to legal and moral systems of belief in complex ways, have arisen from ideas and beliefs that hold sway in Western culture. While professional codes of ethics make note of the need to consider cultural difference in clinical work, there are times when the clinician will be forced to choose between respecting the client’s cultural values and beliefs, and operating in a way that is consistent with their own profession’s code of ethics and the ethos from which that code arises.

This issue represents one of the most difficult areas within the arena of ethical decision making and cannot be covered in full detail here. For clinicians who wish to engage in a fuller examination of this subject, we recommend yourceus.com’s course entitled, “Cultural Diversity, Value Conflict and Complex Ethical Decision Making for More Senior Clinicians”. 


Stage Four: The Selection StageThe fourth stage or step is the selection of the best option or solution, and the putting of the option or solution into effect. If the clinician has selected well, the choice will hopefully operate effectively in the real world. To assure that this is the case, the clinician will continue this process with the two final stages.

Stage Five: The Assessment Stage

The fifth stage is the assessment stage, in which the clinician assesses the real life effects of the selection that has been made to solve the ethical dilemma. The real life effects must be evaluated both from the perspective of the clinician and the ethical obligations the clinician holds, and from the perspective of the client, whose life will be affected by the ethical choice that has been made.If the results or consequences of the selection have not led to the anticipated resolution of the problem, the clinician moves to the last stage or step of this process.

Stage Six: The Adaptation Stage

The last stage of this process is the adaptation stage. In this stage, the clinician will look to adapt the selection or solution of the ethical dilemma by refining it, or by returning to the evaluation and selection stages to find and choose a better solution.With this section completed, we will now turn to an examination of the principles and interests at stake in the decision making process.

The Principles and Interests Involved in Ethical Decision Making

The First Principle: Do No Harm

Evaluate whether the decision will either bring direct harm to the client, or insufficiently protect the client or the public from harm.

In order of importance: 1) Does the decision threaten the life or physical safety of the client or others?2) Does the decision threaten the client with profoundly damaging and non-therapeutic emotional consequences?3) Does the decision threaten the client with life altering and irreversible social, material or monetary hardships?4) Does the decision exploit the client in ways that harm his/her well being?If the degree of harm is too great, it outweighs all other considerations and determines your ethical course to follow.

The Second Principle: Protect the Integrity of the Profession

Evaluate whether the decision will harm or preserve the integrity of the counseling profession.

1) Does the decision harm the professional or ethical reputation of the mental health professions?2) Does the decision harm the capacity of other mental health professionals to perform their tasks successfully?3) Does the decision hinder the larger public from profiting from the benefits of the mental health profession?

Elements of Protecting the Integrity of the Profession

No inhumane or discriminatory treatment towards groups or persons.

No dishonesty, fraud, deceit, or misrepresentation while performing professional activities.

No exploitation, sexual or otherwise, of clients, trainees, or students.

No practicing under the influence of non-prescribed drugs or alcohol.

No practicing outside one's area of competence.

No misuse of personal or professional relationships either to solicit clients, or request fees for making referrals.

No participating in dual relationships that create conflicts of interest that harm the client or compromise the counseling.

No continuing a treatment relationship when it is clear that the treatment is no longer helpful to the client.

No allowing an individual or agency that is paying for services to influence treatment decisions to the detriment of the client.

No making claims or guarantees that promise more than the counselor can realistically provide.

No withholding information about treatment alternatives that are different from those practiced by the counselor.

No misuse of confidential information.

The next two principles that should be looked at in evaluating any ethical decision are considered at almost the same time, and are accorded just about the same weighting in the decision making process.

The Third Principle/Component One

Evaluate whether the decision serves to promote or hinder autonomy in the client.

1) Does the ethical decision include involving the client in important decisions at all times, an important consideration called "informed consent"?2) Does the ethical decision include consideration for the values, goals, needs, wants, ideas, and choices of the client at least equal to consideration for the same items of the counselor?3) Does the ethical decision promote increased responsibility for the client, except where such responsibility may harm the client?

Elements of Protecting the Autonomy of the Client

No formulating treatment decisions, plans or goals without the participation and informed consent of the client.

No engaging in treatment with foreseeable risks without informed consent for the client of those risks.

No charging a fee for anything without informed consent for the client in advance of the fee.

No taking action for nonpayment of fees without advising the client first and providing an opportunity to settle the debt.

Except in those instances excepted by law, no releasing of confidential information without obtaining a release.

No recording counseling sessions without written, informed consent.

The Third Principle/Component Two

Evaluate whether the decision serves to promote the well being of the client and/or advance the course of treatment.

1) Does the decision promote the physical/emotional/spiritual health and well being of the client?2) Does the decision help the client to reach the agreed to treatment goals?3) Does the decision protect the integrity of the therapeutic relationship and the treatment process?

The Fourth Principle

Evaluate whether the decision serves to promote the well being and autonomy of the clinician.

While the primary purpose for the clinician to engage in counseling may be to take care of his or her self-interests, from the point of view of the state and the mental health professions, the well being of the clinician will be considered a secondary purpose, not a primary one.

This is to say that when there is a conflict between the needs and interests of the clinician, and the well being of the client or the integrity of the profession as a whole, there will tend to be more weighting on the side of the well being of the client than on the well being of the clinician.The principles form a kind of flow chart, where the clinician begins by analyzing the first principle, working his/her way down towards the fourth principle, as shown below:

First Principle: Best interests and welfare of the client: At the very least, do no harm

Second Principle: Responsibilities of the clinician to the integrity of the profession

Third Principle, part 1) Autonomy of the client, including the right to make decisions and the responsibility for decisions made

Third Principle, part 2) Best interests and welfare of the client: Promote growth

Fourth Principle) Autonomy and best interests of the clinician, including the right to make decisions

Foundation Element Underlying Process: The responsibilities of the clinician towards the client, including the obligations agreed to concerning the counseling relationship

The responsibilities not to bring the client harm (First Principle) are most heavily weighted the greater the degree of harm with which the client is threatened.As the potential harm that can come from the decision decreases, the clinician can pay attention to other ethical issues, beginning with the protection of the integrity of the counseling profession (Second Principle).As the threat to the integrity of the profession decreases in the decision, then the clinician pays increasing attention to the autonomy of the client (Third Principle, part 1) and the promotion of the well being of the client (Third Principle, part 2).When the most important concerns about the client's autonomy and promotion of the client's well being are less involved in the ethical decision, then the clinician can look to his or her own well being, and his or her own autonomy (Fourth Principle).The clinician's responsibilities towards the client and towards the profession as a whole overlie the entire ethical decision making process.When a clinician is presented with an extreme example of one of these interests or principles at a decision making time, it will usually lead to a fairly easy and straightforward decision. Other times - most times - things will not line up so conveniently. It is in the subtle details, the degrees, the grey area of ethics, that the counselor is presented with his or her most difficult decisions.

For trainees who would like further description of this model, please refer to yourceus.com's introductory course on ethical decision making: Ethical Decision Making: A Primer for Mental Health Clinicians

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