How to chat with roblox support

If you need to speak to a live customer service representative in Roblox customer service you need to dial 1-888-858-2569. To speak with a live agent, you need to press 2 (for parents, credit card holders and business-to-business contacts), then press 0 (for all other calls) and stay on the line (typical waiting time is about 5-10 minutes).

Alternatively you can use the following other options available in the customer service phone menu:

  • If you are a player under the age of 18 press 1.
  • For parent’s, credir card holders and business-to-business contacts press 2.

Roblox Customer Service Hours

Live customer service representatives from Roblox are available 24 hours a day seven days a week.

Roblox Customer Support Phones

  • Roblox Customer Support Phone is 1-888-858-2569. Live customer service representatives from Roblox are available 24 hours a day seven days a week.

Roblox Social Networks Customer Service

Roblox Mailing Address

Roblox Corporation located at One Franklin Parkway, Bldg 910, San Mateo, CA 94403

Roblox Live Chat Support

Roblox doesn’t offer live chat support.

Roblox support e-mail

Roblox Help Center

You can find more information about Roblox on the Roblox Support page.

Roblox Opening Hours

24 hours a day seven days a week

Roblox Headquarters

View Roblox headquarters location on a map.

Reach Real Person in Roblox by Phone, Live Chat, Social Network

Make sure that you tried multiple options when reaching customer service. If live customer service agent is not available by phone, try live chat as a shortcut. Frequently direct message via Roblox Facebook account or Roblox Twitter account may get you a customer representative quicker and sometimes even 24/7, so try it too. If you want to file a complaint or submit a positive feedback you may leave your comment or complaint under Instagram or Youtube post and in many cases the business will respond to it. For your convenience all of these customer service contact options for Roblox are provided above.

What to do if Roblox Contact Number Is Not Working?

It is typical that customer service menu options change with time. Customer support options and even contact numbers might be removed and added. If you have problems with getting a real person in Roblox customer service with instructions above please leave the comment in the comments section below and we will improve this guide. We are constantly monitoring the customer service contact numbers, e-mail and chats to make sure the instructions on How to Talk to a Live Person in a Roblox Customer Service are the most accurate.

If you successfully reached a live customer service agent in Roblox please leave your instructions in the comments section below so everyone can use it.

How to chat with roblox support
Illustration by Irene M. Ray from Ouch!

“How to call Roblox?”

Roblox does not have a public phone number that allows one to call and speak directly with Roblox Help Center.

If you were just googling that question, though, you’re probably in need of urgent support from Roblox with regards to your company profiles.

Well, you’re not alone.

In the era of online support, we are accustomed to being able to get in touch with businesses with ease. Online chats, email, and helplines are now the most effective and immediate ways to reach the companies whose services we rely on every day.

In the case of Roblox, however, the situation is slightly different.

The process of contacting Roblox may seem challenging, but it isn’t impossible.

Let’s take a look at the best way to contact Roblox support.

1. Contact Roblox through the Support portal

2. Contact Roblox through the Report link

3. Contact Roblox support through email

4. Get Robox support through Quora and Reddit 

5. Contact Roblox Support through Twitter and Linkedin

We will discuss each of these methods in detail below.

Contact Roblox through the Support portal

Follow the below steps to contact the Roblox support team

Visit the Support Roblox portal

Now you have to enter your “Date of birth”.

After entering the “Date of birth”, click on the “Next” option.

Note: You can also contact the support team by logging into Roblox using the “Username/Email/Phone number” and “Password”.

Now you will land on the “Contact Information” page, here you have to enter the “Username”, “Email Address”.

How to chat with roblox support

After entering the “Contact Information”, you have to enter the “Issue details”

Select the answer for “What device are you having the problem on?” from the drop-down list and the “Type of help category” from the drop-down list

Now describe the issue that you are facing under the “Description of issue” field. You can also include any relevant information like where the issue is occurring or the error message.

Tap on the “Submit” button

Now you have to wait for a reply from the Roblox support team

The best way to report abusive content or spam on Roblox is by using the Report link near the content itself.

For example, if you want to report a Roblox game developer, you can follow the below steps.

Locate the Roblox app on your mobile.

Open the app.

Click on the game that you want to report.

Now you will land on the game details page, here you have to click on the meatballs icon at the bottom left of the page.

After selecting the meatballs icon, you will see multiple options.

How to chat with roblox support

This includes “Favourite”, “Follow”, “Share” and more.

Now select the “Report” option.

After selecting the“Report” option, you will land on the “Report Abuse” page.

Here you have to Tell, how you think “Abc(Game Developer name)” is breaking the rules of Roblox.

How to chat with roblox support

Now you have to select any inappropriate media from the given media. 

Select the subject from the “Please select a category” drop-down list.

Now you can explain the complaint in the “Comment” field.

After filling it out, click on the “Report Abuse” button.

Now you will land on the page with the message “Your report has been sent.”

The Roblox team will investigate further to determine if there has been a violation of Roblox’s terms and conditions.

Contact Roblox support through email

There are a few email addresses you can use to contact Roblox support team. The majority of the time, you’ll receive an immediate reply from an autoresponder, but you may also receive a real response from a Roblox consultant as a follow-up.

Here are the ones most likely to work – keep in mind, though, that they may be deactivated over time and new ones could appear instead.

Get Robox support through Quora and Reddit 

You can ask your specific queries on Q&A platforms like Quora and discussion platforms like Reddit. They have an active community of users who answers queries related to Roblox.

r/Roblox is one of the Reddit communities where you can ask Roblox-related queries.

Contact Roblox Support through Twitter and Linkedin

Roblox seems to have accounts on other social media sites like Twitter and LinkedIn.

How to chat with roblox support

You can tweet your problem to Roblox’s Twitter account or mention them in your LinkedIn post.

FAQs

How to contact Roblox Customer Support without an account?

There are different methods mentioned in this article where you can contact Roblox without an account. Contacting via Twitter is one among them.

How to live chat with Roblox support?

Roblox doesn’t offer live chat with their Support team at the moment.

Conclusion

Contacting Roblox customer service is difficult but not impossible. You will almost always get an automated response or no response at all. Sometimes you will get lucky.

Hopefully, with our different ways to contact Roblox support, you’ll find the right way to solve all of your Roblox problems. Good luck!