How to file a complaint against a restaurant

The Tennessee Division of Environmental Health is responsible for the investigation of food service establishment complaints.  Should a food safety concern be observed during a visit to a food service establishment in Tennessee, please contact us at the Restaurant Complaint/Foodborne Illness phone number listed below to report your concerns. 

Restaurant Complaint/Foodborne Illness Hotline  800-293-8228.

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You will be redirected to our Environmental Health Online Complaint Form.

All foodborne illness complaints are investigated by local health departments. If you suspect the food you ate made you ill, please contact your doctor and your local health department:

Complaints about food service establishments are investigated by the local health department responsible for the area where the restaurant is located. Please contact the local health department to file a complaint about a restaurant:

If you did not become ill, but wish to file a complaint about a grocery store, contact the New York State Department of Agriculture and Markets, which licenses and inspects grocery stores, convenience stores and other similar food stores:

If you are sick or injured from food you ate, file a Food Illness or Injury Complaint. 

If your complaint is about a restaurant, file a Restaurant Complaint[

How to file a complaint against a restaurant
] with the Department of Business and Professional Regulation.

For a complaint regarding a food product or food business regulated by the Florida Department of Agriculture and Consumer Services, please complete the form below.

Regulated food businesses include supermarkets and grocery stores, convenience stores, coffee shops, bakeries, retail meat markets, seafood markets, juice and smoothie bars, bottled water plants, ice and water vending machines, all food processing plants, food warehouses, food salvage stores, and certain mobile food units selling only prepackaged foods or non-potentially hazardous food items.

Food products are limited to those products purchased at a retail business such as a bakery, grocery store, supermarket, convenience store, retail meat or seafood market, health food store, or dairy or dairy farm.

Information submitted to the department is a public record unless exempted by Florida law. You may also share this information with us by contacting our consumer assistance team at 1-800-HELP-FLA or 1-800-435-7352 (en Español: 1-800-FL-AYUDA or 1-800-352-9832) or by sending correspondence to: Florida Department of Agriculture and Consumer Services, Plaza Level 10, The Capitol, 400 S. Monroe St., Tallahassee, FL 32399-0800.

Under Florida law, all information I provide with my complaint is a matter of public record and is not considered confidential.

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