© This textbook can be purchased at www.amazon.com
Textbook solutions CompTIA A+ Guide to IT Technical Support - 10th Edition
This article provides a workaround for an issue in which not all printer drivers that are downloaded from Windows Update are listed in the Add Printer wizard. Applies to: Windows 10 - all editions, Windows Server 2019, Windows Server 2016, Windows Server 2012 R2 SymptomsOn a computer that is running Windows 10, version 1803, Windows Server, version 1803 or a later version of Windows, you do the following operations:
In this scenario, not all registered drivers are displayed. For example, "KONICA MINOLTA PS BW Laser Class Driver" and "KONICA MINOLTA PS Color Laser Class Driver" are not both displayed as expected. WorkaroundTo work around this issue, manually download and install the printer driver to be installed from the Windows Update Catalog. In the example of the driver mentioned in the Symptoms section, install according to the following procedure.
|