When did watch dogs 2 come out

Watch Dogs 2 was officially unveiled at

{{#url}}E3 2016{{/url}}{{^url}}E3 2016{{/url}}

Show
, showcasing a game that looks to be a huge improvement on the slightly disappointing original. With a new protagonist, new settings and, most importantly, new gadgets, Watch Dogs 2 looks to offer a much more exciting experience. Here, we discuss the Watch Dogs 2 release date, platforms, pre-order deals and the kind of things to expect from gameplay. See also:

Last updated to include a new trailer, news that the Watch Dogs 2 and the discovery of a within Watch Dogs 2. 

Watch Dogs 2 PS4 and Xbox One UK release date: 15 November 2016

Watch Dogs 2 PC release date: 29 November 2016

Watch Dogs 2 was heavily leaked prior to its worldwide announcement at E3 2016 including its release date and even a part of the announcement trailer. So, when is it due out? We haven’t got too long to wait as Watch Dogs 2 is set be released in the UK on 15 November 2016 on the PS4 and Xbox One, with the PC variant following on 29 November. It’s probably worth mentioning that those who buy the PlayStation 4 variant will have access to downloadable content 30 days before Xbox One and PC counterparts.

See also:

Watch Dogs 2 platforms and pre-orders: Where can I pre-order Watch Dogs 2?

So, where can you buy the game? As usual, Watch Dogs 2 is available to order via the likes of

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and

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, with Amazon’s £42 listing being the cheapest we could find at the time of writing. However if you buy GAME’s £55 , you’ll get access to a few extra goodies including an additional Zodiac Killer mission, Outlaw pack and Stealth pack. 

Those looking for something for a little more special can pick up the San Francisco edition which includes a collectors’ box, figurines, laptop stickers, DLC and more for £89.99 on

{{#url}}Xbox One{{/url}}{{^url}}Xbox One{{/url}}

and

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, and £74.99 on

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.

When did watch dogs 2 come out

However, those wanting to go out can fork out for the Collector’s Edition, which comes with a deluxe version of the game complete with a season pass and, incredibly, a 7.8in app-enabled robot controllable via your smartphone or tablet. However, it

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than the standard edition at £114.99.

How to play Watch Dogs 2 at midnight

With Watch Dogs 2 being released at midnight tonight, how can keen gamers get their hands on the game right away? While GAME occasionally hosts its own midnight releases, there are no plans for this to take place with Watch Dogs 2 – however that doesn’t mean users can’t start playing at midnight. While those who want the physical copy of the game must wait until the morning of Tuesday 15 November 2016 to venture out to buy the game, those who opt to use online stores –

{{#url}}PlayStation Store{{/url}}{{^url}}PlayStation Store{{/url}}

and

{{#url}}Microsoft Store{{/url}}{{^url}}Microsoft Store{{/url}}

– can buy and download the game at midnight, with no need to wait.

Simply head to the

{{#url}}PlayStation Store{{/url}}{{^url}}PlayStation Store{{/url}}

or the

{{#url}}Microsoft Store{{/url}}{{^url}}Microsoft Store{{/url}}

at midnight UK time, purchase the game and download it – it’s that simple. Some stores may even allow for pre-downloading of the game, but this varies depending on the manufacturer. Those that want to play the PC variant when it comes out on the 29th can follow the same instructions using

{{#url}}Steam{{/url}}{{^url}}Steam{{/url}}

Watch Dogs 2 is to take place in the bustling metropolis of San Francisco, a welcomed and refreshing change of scenery when compared to the dreary Chicago setting of the first game. The game is said to follow the same basic template as the original with all-round improvements, with Ubisoft Montreal adding a myriad of new features including a cool drone to be used for surveillance.

As with the first game, you’ll be able to hack and interact with a variety of Internet-connected objects around you, but in more interesting ways than the original game. Take cars for example – smart connected cars can be hijacked and remotely driven via your smartphone. Speaking of cars, there is a much wider variety now too – you’ll find anything from Ferraris to dune buggies, and possibly even helicopters. You’ll also be able to hack cameras, appliances and even electrical boxes to distract (and wound, if you choose) your enemies.

Melee combat has had an overhaul though, with a large emphasis on weapon customisation and player speed. You’re armed with a billiard ball attached to rope, which is enough to hurt the enemy but not kill them – a theme seen throughout the game with 3D printed stun guns, etc.

Watch Dogs 2 is also set to be the first open world game from Ubisoft to have no towers. Traditionally, Ubisoft’s games like Assassin’s Creed, Far Cry and the original Watch Dogs have towers that you need to climb in order to unlock missions and other features around you. Watch Dogs 2 does away with the towers and gives players more freedom to move as they please, exploring the world to discover new objectives.

A big part of the announcement of Watch Dogs 2 was the “seamless” multiplayer experience, a feature that allows gamers to randomly stumble across one another in the open world without the need for a lobby. While many had been excited to use the feature upon release, Ubisoft confirmed a day before it was due to be released that it’d taken the multiplayer servers offline. According to the company, users would experience lag and the game would even periodically crash, not ideal for such a headline feature.

Ubisoft hasn’t confirmed when the multiplayer servers will be back online, just that they’d be back online once the problem was fixed. We’ll update this section with more news when we receive it. 

Watch Dogs 2 gameplay: Ubisoft hides sci-fi game trailer within Watch Dogs 2

With Watch Dogs 2 only a day from release, a lucky group of people seemed to have got the game early – and the latest discovery could be the best bit of marketing we’ve seen from a game company for quite some time.

{{#url}}NeoGaf user{{/url}}{{^url}}NeoGaf user{{/url}}

FlammableAce found the trailer and said “This wasn’t a main story mission, it was a (hidden?) side mission that opened up after I stumbled upon a guy on the phone who happened to be a Ubisoft employee talking about Assassins Creed Syndicate, Unity and ‘Osiris’ leaks“.

As you can see from the trailer above, the game has a very “No Man’s Sky” feel to it with bright, bold colours. It could just be a random trailer knocked up for Watch Dogs 2 and nothing more, but it could be a teaser of the next IP from Ubisoft. If the latter, it’s a phenomenal way to get the hype train going and we cannot wait to hear more about it. 

For more information on Watch Dogs 2 gameplay, take a look at the below videos.

Watch Dogs 2 trailers

Days before its launch, Ubisoft launched the below trailer, helping to paint a picture of what you’ll be getting up to in Watch Dogs 2. See it below:

At

{{#url}}Gamescom 2016{{/url}}{{^url}}Gamescom 2016{{/url}}

, Ubisoft has revealed a new trailer for Watch Dogs 2. You can watch it below to see online features including co-op play, ‘Invasions’ and ‘Bounty Hunter’ mode.

    Minimum:
    • OS: Windows 7 SP1, Windows 8.1, Windows 10 (64bit versions only)
    • Processor: Intel Core i5 2400s @ 2.5 GHz, AMD FX 6120 @ 3.5 GHz or better
    • Memory: 6 GB RAM
    • Graphics: NVIDIA GeForce GTX 660 with 2 GB VRAM or AMD Radeon HD 7870, with 2 GB VRAM or better - See supported List*
    • Network: Broadband Internet connection
    • Storage: 27 GB available space
    • Sound Card: DirectX compatible using the latest drivers
    • Additional Notes: Minimum specs above for 720p , 30+ FPS, Low graphic settings // Periphericals: Microsoft Xbox One Controller, DUALSHOCK® 4 Controller, Windows-compatible keyboard, mouse, optional controller / Multiplayer: 256 kbps or faster broadband connection / Note: This product supports 64-bit operating systems only. Laptop versions of these cards may work, but are not officially supported. For the most up-to-date requirement listings, please visit the FAQ on our support website at support.ubi.com. High speed internet access and a valid Ubisoft account are required to activate the game after installation, to authenticate your system and continue gameplay after any re-activation, access online features, play online or unlock exclusive content. Game contains EasyAntiCheat (https://www.easyanticheat.net/) anti-cheat technology and Denuvo (https://www.denuvo.com/) anti-tamper technology.

    Recommended:
    • OS: Windows 7 SP1, Windows 8.1, Windows 10 (64bit versions only)
    • Processor: Intel Core i5 3470 @ 3.2 GHz, AMD FX 8120 @ 3.9 GHz
    • Memory: 8 GB RAM
    • Graphics: NVIDIA GeForce GTX 780 | AMD Radeon R9 290, with 3GB VRAM or better - See supported List*
    • Network: Broadband Internet connection
    • Storage: 27 GB available space
    • Sound Card: DirectX-compatible using the latest drivers
    • Additional Notes: Recommended specs above for 1080p , 30+ FPS, High graphic settings // SUPPORTED VIDEO CARDS AT TIME OF RELEASE: • NVIDIA® GeForce® GTX600 Series: GTX660 or better / GeForce® GTX700 Series: GTX760 or better / GeForce® GTX900 Series: GTX950 or better / GeForce® GTX1000 Series: GTX1060 or better. • AMD Radeon™ HD 7000 series: Radeon™ HD7870 or better / Radeon™ 200 series: Radeon R9 270 or better / Radeon™ 300/Fury X series: Radeon™ R9 370 or better / Radeon 400 series: Radeon RX460 or better. Game contains EasyAntiCheat (https://www.easyanticheat.net/) anti-cheat technology and Denuvo (https://www.denuvo.com/) anti-tamper technology.


Page 2

Browse the newest, top selling and discounted Action products on Steam


Page 3

You can request a refund for nearly any purchase on Steam—for any reason. Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it.

It doesn't matter. Valve will, upon request via help.steampowered.com, issue a refund for any reason, if the request is made within the required return period, and, in the case of games, if the title has been played for less than two hours. There are more details below, but even if you fall outside of the refund rules we’ve described, you can ask for a refund anyway and we’ll take a look.

You will be issued a full refund of your purchase within a week of approval. You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase. If, for any reason, Steam is unable to issue a refund via your initial payment method, your Steam Wallet will be credited the full amount. (Some payment methods available through Steam in your country may not support refunding a purchase back to the original payment method. Click here for a full list.)

The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store. Here is an overview of how refunds work with other types of purchases.

Refunds on Downloadable Content(Steam store content usable within another game or software application, "DLC")

DLC purchased from the Steam store is refundable within fourteen days of purchase, and if the underlying title has been played for less than two hours since the DLC was purchased, so long as the DLC has not been consumed, modified or transferred. Please note that in some cases, Steam will be unable to give refunds for some third party DLC (for example, if the DLC irreversibly levels up a game character). These exceptions will be clearly marked as nonrefundable on the Store page prior to purchase.

Refunds on In-game Purchases

Steam will offer refund for in-game purchases within any Valve-developed games within forty-eight hours of purchase, so long as the in-game item has not been consumed, modified or transferred. Third-party developers will have the option to enable refunds for in-game items on these terms. Steam will tell you at the time of purchase if the game developer has opted to offer refunds on the in-game item you are buying. Otherwise, in-game purchases in non-Valve games are not refundable through Steam.

Refunds on Pre-Purchased Titles

When you pre-purchase a title on Steam (and have paid for the title in advance), you can request a refund at any time prior to release of that title. The standard 14-day/two-hour refund period also applies, starting on the game’s release date.

Steam Wallet Refunds

You may request a refund for Steam Wallet funds within fourteen days of purchase if they were purchased on Steam and if you have not used any of those funds.

Renewable Subscriptions

For some content and services, Steam offers periodic (e.g. monthly, yearly) access that you pay for on a recurring basis. If a renewable subscription has not been used during the current billing cycle, you may request a refund within 48 hours of the initial purchase or within 48 hours of any automatic renewal. Content is considered used if any games within the subscription have been played during the current billing cycle or if any benefits or discounts included with the subscription have been used, consumed, modified or transferred.

Please note that you can cancel an active subscription at any time by going to your account details. Once cancelled, your subscription will no longer automatically renew but you will retain access to the content and benefits of the subscription through the end of your current billing cycle.

Steam Hardware

Within the applicable time frame and process identified in the Hardware Refund Policy, you may request a refund for Steam hardware and accessories purchased via Steam.

Refunds on Bundles

You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage time for all items in the bundle is less than two hours. If a bundle includes an in-game item or DLC that is not refundable, Steam will tell you if the whole bundle is refundable during check-out.

Purchases Made Outside of Steam

Valve cannot provide refunds for purchases made outside of Steam (for example, CD keys or Steam wallet cards purchased from third parties).

VAC Bans

If you have been banned by VAC (the Valve Anti-Cheat system) on a game, you lose the right to refund that game.

Video Content

We are unable to offer refunds for video content on Steam (e.g. movies, shorts, series, episodes, and tutorials), unless the video is in a bundle with other (non-video) refundable content.

Refunds on Gifts

Unredeemed gifts may be refunded within the standard 14-day/two-hour refund period. Redeemed gifts may be refunded under the same conditions if the gift recipient initiates the refund. Funds used to purchase the gift will be returned to the original purchaser.

EU Right of Withdrawal

For an explanation of how the EU right of withdrawal works for Steam customers, click here.

Abuse

Refunds are designed to remove the risk from purchasing titles on Steam—not as a way to get free games. If it appears to us that you are abusing refunds, we may stop offering them to you. We do not consider it abuse to request a refund on a title that was purchased just before a sale and then immediately rebuying that title for the sale price.

You can request a refund or get other assistance with your Steam purchases at help.steampowered.com.


Last updated 10 November, 2020


Page 4

You can request a refund for nearly any purchase on Steam—for any reason. Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it.

It doesn't matter. Valve will, upon request via help.steampowered.com, issue a refund for any reason, if the request is made within the required return period, and, in the case of games, if the title has been played for less than two hours. There are more details below, but even if you fall outside of the refund rules we’ve described, you can ask for a refund anyway and we’ll take a look.

You will be issued a full refund of your purchase within a week of approval. You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase. If, for any reason, Steam is unable to issue a refund via your initial payment method, your Steam Wallet will be credited the full amount. (Some payment methods available through Steam in your country may not support refunding a purchase back to the original payment method. Click here for a full list.)

The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store. Here is an overview of how refunds work with other types of purchases.

Refunds on Downloadable Content(Steam store content usable within another game or software application, "DLC")

DLC purchased from the Steam store is refundable within fourteen days of purchase, and if the underlying title has been played for less than two hours since the DLC was purchased, so long as the DLC has not been consumed, modified or transferred. Please note that in some cases, Steam will be unable to give refunds for some third party DLC (for example, if the DLC irreversibly levels up a game character). These exceptions will be clearly marked as nonrefundable on the Store page prior to purchase.

Refunds on In-game Purchases

Steam will offer refund for in-game purchases within any Valve-developed games within forty-eight hours of purchase, so long as the in-game item has not been consumed, modified or transferred. Third-party developers will have the option to enable refunds for in-game items on these terms. Steam will tell you at the time of purchase if the game developer has opted to offer refunds on the in-game item you are buying. Otherwise, in-game purchases in non-Valve games are not refundable through Steam.

Refunds on Pre-Purchased Titles

When you pre-purchase a title on Steam (and have paid for the title in advance), you can request a refund at any time prior to release of that title. The standard 14-day/two-hour refund period also applies, starting on the game’s release date.

Steam Wallet Refunds

You may request a refund for Steam Wallet funds within fourteen days of purchase if they were purchased on Steam and if you have not used any of those funds.

Renewable Subscriptions

For some content and services, Steam offers periodic (e.g. monthly, yearly) access that you pay for on a recurring basis. If a renewable subscription has not been used during the current billing cycle, you may request a refund within 48 hours of the initial purchase or within 48 hours of any automatic renewal. Content is considered used if any games within the subscription have been played during the current billing cycle or if any benefits or discounts included with the subscription have been used, consumed, modified or transferred.

Please note that you can cancel an active subscription at any time by going to your account details. Once cancelled, your subscription will no longer automatically renew but you will retain access to the content and benefits of the subscription through the end of your current billing cycle.

Steam Hardware

Within the applicable time frame and process identified in the Hardware Refund Policy, you may request a refund for Steam hardware and accessories purchased via Steam.

Refunds on Bundles

You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage time for all items in the bundle is less than two hours. If a bundle includes an in-game item or DLC that is not refundable, Steam will tell you if the whole bundle is refundable during check-out.

Purchases Made Outside of Steam

Valve cannot provide refunds for purchases made outside of Steam (for example, CD keys or Steam wallet cards purchased from third parties).

VAC Bans

If you have been banned by VAC (the Valve Anti-Cheat system) on a game, you lose the right to refund that game.

Video Content

We are unable to offer refunds for video content on Steam (e.g. movies, shorts, series, episodes, and tutorials), unless the video is in a bundle with other (non-video) refundable content.

Refunds on Gifts

Unredeemed gifts may be refunded within the standard 14-day/two-hour refund period. Redeemed gifts may be refunded under the same conditions if the gift recipient initiates the refund. Funds used to purchase the gift will be returned to the original purchaser.

EU Right of Withdrawal

For an explanation of how the EU right of withdrawal works for Steam customers, click here.

Abuse

Refunds are designed to remove the risk from purchasing titles on Steam—not as a way to get free games. If it appears to us that you are abusing refunds, we may stop offering them to you. We do not consider it abuse to request a refund on a title that was purchased just before a sale and then immediately rebuying that title for the sale price.

You can request a refund or get other assistance with your Steam purchases at help.steampowered.com.


Last updated 10 November, 2020


Page 5

When did watch dogs 2 come out

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When did watch dogs 2 come out

Arma 3

Action, Military, Multiplayer, Simulation

When did watch dogs 2 come out

Mafia: Definitive Edition

Action, Open World, Story Rich, Crime

When did watch dogs 2 come out

Dead Island Definitive Edition

Zombies, Survival, Co-op, Open World

When did watch dogs 2 come out

Borderlands 3

RPG, Action, Looter Shooter, FPS

When did watch dogs 2 come out

Arma 3 Creator DLC: S.O.G. Prairie Fire

Simulation, Action, Strategy, Violent

When did watch dogs 2 come out

Borderlands GOTY Enhanced

When did watch dogs 2 come out

SCUM

Survival, Open World Survival Craft, Multiplayer, Open World

When did watch dogs 2 come out

Borderlands 3: Super Deluxe Edition

Action, RPG, Looter Shooter, Gore

When did watch dogs 2 come out

Resident Evil 3

Action, Zombies, Horror, Female Protagonist

When did watch dogs 2 come out

Trigon: Space Story

Real Time Tactics, Space, Perma Death, Sci-fi

When did watch dogs 2 come out

Dead Island: Riptide Definitive Edition

Zombies, Co-op, Open World, Action

When did watch dogs 2 come out

Wargame: Red Dragon

Strategy, RTS, Military, Realistic

When did watch dogs 2 come out

Road 96 🛣️

Adventure, Atmospheric, Narration, Story Rich

When did watch dogs 2 come out

RESIDENT EVIL 2 / BIOHAZARD RE:2 Deluxe Edition

Action, Zombies, Survival Horror, Horror

When did watch dogs 2 come out

Warhammer: Vermintide 2

Games Workshop, First-Person, Co-op, Dark Fantasy

When did watch dogs 2 come out

Skater XL - The Ultimate Skateboarding Game

Skateboarding, Skating, Sports, Sandbox

When did watch dogs 2 come out

Curse of the Dead Gods

Action Roguelike, Dark Fantasy, Isometric, Action

When did watch dogs 2 come out

SCP: Pandemic

Early Access, FPS, Sandbox, Horror

When did watch dogs 2 come out

Resident Evil 7 Biohazard

Horror, Survival Horror, First-Person, Singleplayer

When did watch dogs 2 come out

Session: Skate Sim

Skateboarding, Sports, Indie, Simulation

When did watch dogs 2 come out

Roboquest

Early Access, FPS, Action Roguelike, Roguelite

When did watch dogs 2 come out

PixARK

Survival, Adventure, Open World, Massively Multiplayer

When did watch dogs 2 come out

Pro Cycling Manager 2022

Strategy, Sports, Management, Simulation

When did watch dogs 2 come out

Blasphemous

Metroidvania, Souls-like, Pixel Graphics, Gore

When did watch dogs 2 come out

Youtubers Life 2

Life Sim, Character Customization, Simulation, Casual

When did watch dogs 2 come out

Gas Station Simulator

Simulation, Economy, Building, Indie

When did watch dogs 2 come out

Borderlands 3: Season Pass 2

RPG, Action, Sexual Content, Gore

When did watch dogs 2 come out

Borderlands 2 Game of the Year

When did watch dogs 2 come out

The Forgotten City

Adventure, Time Travel, Exploration, Mystery

When did watch dogs 2 come out

Beyond: Two Souls

Adventure, Choices Matter, Story Rich, Female Protagonist

When did watch dogs 2 come out

Resident Evil 6

Action, Zombies, Co-op, Third-Person Shooter

When did watch dogs 2 come out

In Silence

Horror, Multiplayer, Online Co-Op, Survival Horror

When did watch dogs 2 come out

Styx: Shards of Darkness

Stealth, Adventure, Co-op, Action

When did watch dogs 2 come out

Dinosaur Fossil Hunter

Simulation, Mining, Dinosaurs, Building

When did watch dogs 2 come out

Resident Evil Deluxe Origins Bundle / Biohazard Deluxe Origins Bundle

Action, Adventure, Survival Horror, Zombies


Page 6

When did watch dogs 2 come out

Rune Factory 5

RPG, Adventure, Simulation, Farming Sim

When did watch dogs 2 come out

Necrosmith

Tactical, 2D, Deckbuilding, Pixel Graphics

When did watch dogs 2 come out

Loopmancer

Action Roguelike, Multiple Endings, Cyberpunk, Platformer

When did watch dogs 2 come out

Urbek City Builder

City Builder, Building, Management, Simulation

When did watch dogs 2 come out

WARRIORS OROCHI 3 Ultimate Definitive Edition

Action, Strategy, Adventure, Hack and Slash

When did watch dogs 2 come out

Monument Valley 2: Panoramic Edition

Casual, Strategy, Action, Design & Illustration

When did watch dogs 2 come out

Monument Valley: Panoramic Edition

Adventure, Puzzle, Relaxing, Singleplayer

When did watch dogs 2 come out

Kayak VR: Mirage

VR Only

Racing, VR, Simulation, Realistic

When did watch dogs 2 come out

Esse Proxy

Action, Difficult, Violent, Cyberpunk

When did watch dogs 2 come out

Circadian Dice

Roguelike Deckbuilder, Deckbuilding, Turn-Based Tactics, Singleplayer

When did watch dogs 2 come out

MADiSON

Psychological Horror, Horror, Survival Horror, Dark

When did watch dogs 2 come out

F1® 22

VR Supported

Racing, Sports, Multiplayer, Co-op

When did watch dogs 2 come out

Monster Hunter Rise: Sunbreak

Action, Multiplayer, Co-op, Character Customization

When did watch dogs 2 come out

DNF Duel

2D Fighter, PvP, Action, Arcade

When did watch dogs 2 come out

Tiny Tina's Wonderlands

Adventure, Loot, Shooter, Fantasy

When did watch dogs 2 come out

Tiny Tina's Wonderlands

Adventure, Loot, Shooter, Fantasy

When did watch dogs 2 come out

Raft

Survival, Open World Survival Craft, Multiplayer, Co-op

When did watch dogs 2 come out

The Looker

Parody , Comedy, Puzzle, Funny

When did watch dogs 2 come out

Smithworks

3D Platformer, First-Person, Character Customization, Tutorial

When did watch dogs 2 come out

FINAL FANTASY VII REMAKE INTERGRADE

RPG, Action RPG, Action-Adventure, JRPG

When did watch dogs 2 come out

Starship Troopers: Terran Command

Strategy, Singleplayer, RTS, Military

When did watch dogs 2 come out

Neon White

Action, Adventure, Platformer, FPS

When did watch dogs 2 come out

Monster Hunter Rise: Sunbreak Demo

Action, Hunting, Co-op, Multiplayer

When did watch dogs 2 come out

Chivalry 2

Medieval, Multiplayer, Action, Swordplay

When did watch dogs 2 come out

The Quarry

Choices Matter, Horror, Multiple Endings, Cinematic

When did watch dogs 2 come out

Pro Cycling Manager 2022

Strategy, Sports, Management, Simulation

When did watch dogs 2 come out

Pacifish

Casual, Idler, Resource Management, Time Management

When did watch dogs 2 come out

Pacifish

Casual, Idler, Resource Management, Time Management

When did watch dogs 2 come out

RetroArch

Free to Play, Retro, Software, Multiplayer

When did watch dogs 2 come out

RetroArch

Free to Play, Retro, Software, Multiplayer

When did watch dogs 2 come out

Stray

Cats, Adventure, Cyberpunk, Indie

When did watch dogs 2 come out

F1® 22

VR Supported

Racing, Sports, Multiplayer, Co-op

When did watch dogs 2 come out

Rune Factory 5

RPG, Adventure, Simulation, Farming Sim

When did watch dogs 2 come out

Raft

Survival, Open World Survival Craft, Multiplayer, Co-op

When did watch dogs 2 come out

Ready or Not

Tactical, Realistic, FPS, Multiplayer

When did watch dogs 2 come out

ELDEN RING

Souls-like, Relaxing, Dark Fantasy, RPG

When did watch dogs 2 come out

ASTRONEER

Multiplayer, Open World, Open World Survival Craft, Space

When did watch dogs 2 come out

Spyro™ Reignited Trilogy

Adventure, 3D Platformer, Remake, Dragons

When did watch dogs 2 come out

Rust

Survival, Crafting, Multiplayer, Open World

When did watch dogs 2 come out

Crash Bandicoot™ N. Sane Trilogy

3D Platformer, Remake, Classic, Platformer

When did watch dogs 2 come out

Monster Hunter Rise: Sunbreak

Action, Multiplayer, Co-op, Character Customization

When did watch dogs 2 come out

Baldur's Gate 3

Early Access, RPG, Choices Matter, Character Customization

When did watch dogs 2 come out

Warhammer 40,000: Darktide - Imperial Edition

Action, Warhammer 40K, Hack and Slash, Adventure

When did watch dogs 2 come out

Call of Duty®: Modern Warfare® II

FPS, Action, Shooter, Multiplayer

When did watch dogs 2 come out

Kayak VR: Mirage

VR Only

Racing, VR, Simulation, Realistic

When did watch dogs 2 come out

Warhammer 40,000: Darktide

Warhammer 40K, Hack and Slash, PvE, FPS

When did watch dogs 2 come out

Stardew Valley

Farming Sim, Life Sim, Pixel Graphics, RPG

When did watch dogs 2 come out

God of War

Action, Adventure, Singleplayer, Story Rich

When did watch dogs 2 come out

Red Dead Redemption 2

Open World, Adventure, Story Rich, Western

When did watch dogs 2 come out

Escape Academy

Escape Room, Puzzle, Multiplayer, Visual Novel

When did watch dogs 2 come out

The Flipper Bundle

Simulation, Casual, Indie, Singleplayer

When did watch dogs 2 come out

V Rising

Early Access, Survival, Open World, Vampire

When did watch dogs 2 come out

PowerWash Simulator

Simulation, Indie, Relaxing, Singleplayer

When did watch dogs 2 come out

Jurassic World Evolution 2: Premium Edition

Simulation, Strategy, Dinosaurs, Action

When did watch dogs 2 come out

RimWorld

Colony Sim, Base Building, Survival, Strategy

When did watch dogs 2 come out

WARRIORS OROCHI 3 Ultimate Definitive Edition

Action, Strategy, Adventure, Hack and Slash

When did watch dogs 2 come out

Forspoken Digital Deluxe Edition

RPG, Action, Exploration, Adventure

When did watch dogs 2 come out

Phasmophobia

VR Supported

Horror, Online Co-Op, Multiplayer, Psychological Horror

When did watch dogs 2 come out

Baldur's Gate II: Enhanced Edition

RPG, Dungeons & Dragons, Fantasy, Story Rich

When did watch dogs 2 come out

Europa Universalis IV: Empire Bundle

Strategy, Simulation, Grand Strategy, Historical

See more: Top Sellers or Global Top Sellers

When did watch dogs 2 come out

Mothmen 1966

Choose Your Own Adventure, Interactive Fiction, Visual Novel, 2D

When did watch dogs 2 come out

Clanfolk

Early Access, Colony Sim, Base Building, Survival

When did watch dogs 2 come out

Eyes in the Dark

Action Roguelike, Side Scroller, Twin Stick Shooter, 2D Platformer

When did watch dogs 2 come out

Chimeraland

Adventure, Action, Simulation, RPG

When did watch dogs 2 come out

The Future You've Been Dreaming Of

Casual, 3D, Simulation, Cute

When did watch dogs 2 come out

The Darkest Tales

Adventure, Platformer, Action-Adventure, Character Action Game

When did watch dogs 2 come out

Legends of Kingdom Rush

Action, RPG, Strategy, Action RPG

When did watch dogs 2 come out

Toilet Chronicles

Adventure, Singleplayer, Comedy, Horror

When did watch dogs 2 come out

Immortal Tactics: War of the Eternals

Tactical, Fantasy, Singleplayer, Strategy

When did watch dogs 2 come out

Citizens: Far Lands

Resource Management, Minimalist, City Builder, Colony Sim

When did watch dogs 2 come out

Raubritter

Early Access, RPG, Simulation, City Builder

When did watch dogs 2 come out

Ultimate Muscle Roller Championship

Funny, Dark Fantasy, Story Rich, Racing

When did watch dogs 2 come out

DANGO!

Sexual Content, Adventure, Mature, Hentai

When did watch dogs 2 come out

Fire and Maneuver

Early Access, Strategy, Turn-Based Strategy, Historical

When did watch dogs 2 come out

Never BreakUp

Platformer, Casual, Racing, Family Friendly

When did watch dogs 2 come out

Project Castaway

Action, Adventure, Open World Survival Craft, Survival

When did watch dogs 2 come out

Endling - Extinction is Forever

Adventure, Indie, Simulation, Survival

When did watch dogs 2 come out

As Dusk Falls

Story Rich, Adventure, Co-op, Choices Matter

When did watch dogs 2 come out

Stray

Cats, Adventure, Cyberpunk, Indie

When did watch dogs 2 come out

The Last Crown: Blackenrock

Adventure, Indie, Horror, Point & Click

When did watch dogs 2 come out

Hazel Sky

Adventure, Singleplayer, Atmospheric, Story Rich

When did watch dogs 2 come out

Bail or Jail

Casual, Multiplayer, Online Co-Op, Cute

When did watch dogs 2 come out

TombStar

Perma Death, Action Roguelike, Twin Stick Shooter, Bullet Hell

When did watch dogs 2 come out

Baldur's Gate: Dark Alliance II

Hack and Slash, CRPG, Dungeon Crawler, PvE

When did watch dogs 2 come out

Danganronpa S: Ultimate Summer Camp

Adventure, Board Game, RPG, Satire

When did watch dogs 2 come out

Muv-Luv Alternative Total Eclipse Remastered

Visual Novel, Text-Based, 2D, Lore-Rich

When did watch dogs 2 come out

River City Saga: Three Kingdoms

Action, Beat 'em up, 2D Platformer, Spectacle fighter

When did watch dogs 2 come out

Ex-Zodiac

Shoot 'Em Up, On-Rails Shooter, Shooter, Arcade

When did watch dogs 2 come out

Hell Pie

Comedy, Third Person, Singleplayer, Platformer

When did watch dogs 2 come out

Just King

Roguelite, Arena Shooter, Tactical, Strategy

See more: Upcoming Releases

When did watch dogs 2 come out

ASTRONEER

Multiplayer, Open World, Open World Survival Craft, Space

When did watch dogs 2 come out

Spyro™ Reignited Trilogy

Adventure, 3D Platformer, Remake, Dragons

When did watch dogs 2 come out

Crash Bandicoot™ N. Sane Trilogy

3D Platformer, Remake, Classic, Platformer

When did watch dogs 2 come out

Baldur's Gate II: Enhanced Edition

RPG, Dungeons & Dragons, Fantasy, Story Rich

When did watch dogs 2 come out

Mafia Trilogy

Action, Open World, Crime, Story Rich

When did watch dogs 2 come out

Arma 3

Action, Military, Multiplayer, Simulation

When did watch dogs 2 come out

Mafia: Definitive Edition

Action, Open World, Story Rich, Crime

When did watch dogs 2 come out

Dead Island Definitive Edition

Zombies, Survival, Co-op, Open World

When did watch dogs 2 come out

Borderlands 3

RPG, Action, Looter Shooter, FPS

When did watch dogs 2 come out

Arma 3 Creator DLC: S.O.G. Prairie Fire

Simulation, Action, Strategy, Violent

When did watch dogs 2 come out

Borderlands GOTY Enhanced

When did watch dogs 2 come out

SCUM

Survival, Open World Survival Craft, Multiplayer, Open World

When did watch dogs 2 come out

Borderlands 3: Super Deluxe Edition

Action, RPG, Looter Shooter, Gore

When did watch dogs 2 come out

Resident Evil 3

Action, Zombies, Horror, Female Protagonist

When did watch dogs 2 come out

Trigon: Space Story

Real Time Tactics, Space, Perma Death, Sci-fi

When did watch dogs 2 come out

Dead Island: Riptide Definitive Edition

Zombies, Co-op, Open World, Action

When did watch dogs 2 come out

Wargame: Red Dragon

Strategy, RTS, Military, Realistic

When did watch dogs 2 come out

Road 96 🛣️

Adventure, Atmospheric, Narration, Story Rich

When did watch dogs 2 come out

RESIDENT EVIL 2 / BIOHAZARD RE:2 Deluxe Edition

Action, Zombies, Survival Horror, Horror

When did watch dogs 2 come out

Warhammer: Vermintide 2

Games Workshop, First-Person, Co-op, Dark Fantasy

When did watch dogs 2 come out

Skater XL - The Ultimate Skateboarding Game

Skateboarding, Skating, Sports, Sandbox

When did watch dogs 2 come out

Curse of the Dead Gods

Action Roguelike, Dark Fantasy, Isometric, Action

When did watch dogs 2 come out

SCP: Pandemic

Early Access, FPS, Sandbox, Horror

When did watch dogs 2 come out

Resident Evil 7 Biohazard

Horror, Survival Horror, First-Person, Singleplayer

When did watch dogs 2 come out

Session: Skate Sim

Skateboarding, Sports, Indie, Simulation

When did watch dogs 2 come out

Roboquest

Early Access, FPS, Action Roguelike, Roguelite

When did watch dogs 2 come out

PixARK

Survival, Adventure, Open World, Massively Multiplayer

When did watch dogs 2 come out

Pro Cycling Manager 2022

Strategy, Sports, Management, Simulation

When did watch dogs 2 come out

Blasphemous

Metroidvania, Souls-like, Pixel Graphics, Gore

When did watch dogs 2 come out

Youtubers Life 2

Life Sim, Character Customization, Simulation, Casual

When did watch dogs 2 come out

Gas Station Simulator

Simulation, Economy, Building, Indie

When did watch dogs 2 come out

Borderlands 3: Season Pass 2

RPG, Action, Sexual Content, Gore

When did watch dogs 2 come out

Borderlands 2 Game of the Year

When did watch dogs 2 come out

The Forgotten City

Adventure, Time Travel, Exploration, Mystery

When did watch dogs 2 come out

Beyond: Two Souls

Adventure, Choices Matter, Story Rich, Female Protagonist

When did watch dogs 2 come out

Resident Evil 6

Action, Zombies, Co-op, Third-Person Shooter

When did watch dogs 2 come out

In Silence

Horror, Multiplayer, Online Co-Op, Survival Horror

When did watch dogs 2 come out

Styx: Shards of Darkness

Stealth, Adventure, Co-op, Action

When did watch dogs 2 come out

Dinosaur Fossil Hunter

Simulation, Mining, Dinosaurs, Building

When did watch dogs 2 come out

Resident Evil Deluxe Origins Bundle / Biohazard Deluxe Origins Bundle

Action, Adventure, Survival Horror, Zombies


Page 7

You can request a refund for nearly any purchase on Steam—for any reason. Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it.

It doesn't matter. Valve will, upon request via help.steampowered.com, issue a refund for any reason, if the request is made within the required return period, and, in the case of games, if the title has been played for less than two hours. There are more details below, but even if you fall outside of the refund rules we’ve described, you can ask for a refund anyway and we’ll take a look.

You will be issued a full refund of your purchase within a week of approval. You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase. If, for any reason, Steam is unable to issue a refund via your initial payment method, your Steam Wallet will be credited the full amount. (Some payment methods available through Steam in your country may not support refunding a purchase back to the original payment method. Click here for a full list.)

The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store. Here is an overview of how refunds work with other types of purchases.

Refunds on Downloadable Content(Steam store content usable within another game or software application, "DLC")

DLC purchased from the Steam store is refundable within fourteen days of purchase, and if the underlying title has been played for less than two hours since the DLC was purchased, so long as the DLC has not been consumed, modified or transferred. Please note that in some cases, Steam will be unable to give refunds for some third party DLC (for example, if the DLC irreversibly levels up a game character). These exceptions will be clearly marked as nonrefundable on the Store page prior to purchase.

Refunds on In-game Purchases

Steam will offer refund for in-game purchases within any Valve-developed games within forty-eight hours of purchase, so long as the in-game item has not been consumed, modified or transferred. Third-party developers will have the option to enable refunds for in-game items on these terms. Steam will tell you at the time of purchase if the game developer has opted to offer refunds on the in-game item you are buying. Otherwise, in-game purchases in non-Valve games are not refundable through Steam.

Refunds on Pre-Purchased Titles

When you pre-purchase a title on Steam (and have paid for the title in advance), you can request a refund at any time prior to release of that title. The standard 14-day/two-hour refund period also applies, starting on the game’s release date.

Steam Wallet Refunds

You may request a refund for Steam Wallet funds within fourteen days of purchase if they were purchased on Steam and if you have not used any of those funds.

Renewable Subscriptions

For some content and services, Steam offers periodic (e.g. monthly, yearly) access that you pay for on a recurring basis. If a renewable subscription has not been used during the current billing cycle, you may request a refund within 48 hours of the initial purchase or within 48 hours of any automatic renewal. Content is considered used if any games within the subscription have been played during the current billing cycle or if any benefits or discounts included with the subscription have been used, consumed, modified or transferred.

Please note that you can cancel an active subscription at any time by going to your account details. Once cancelled, your subscription will no longer automatically renew but you will retain access to the content and benefits of the subscription through the end of your current billing cycle.

Steam Hardware

Within the applicable time frame and process identified in the Hardware Refund Policy, you may request a refund for Steam hardware and accessories purchased via Steam.

Refunds on Bundles

You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage time for all items in the bundle is less than two hours. If a bundle includes an in-game item or DLC that is not refundable, Steam will tell you if the whole bundle is refundable during check-out.

Purchases Made Outside of Steam

Valve cannot provide refunds for purchases made outside of Steam (for example, CD keys or Steam wallet cards purchased from third parties).

VAC Bans

If you have been banned by VAC (the Valve Anti-Cheat system) on a game, you lose the right to refund that game.

Video Content

We are unable to offer refunds for video content on Steam (e.g. movies, shorts, series, episodes, and tutorials), unless the video is in a bundle with other (non-video) refundable content.

Refunds on Gifts

Unredeemed gifts may be refunded within the standard 14-day/two-hour refund period. Redeemed gifts may be refunded under the same conditions if the gift recipient initiates the refund. Funds used to purchase the gift will be returned to the original purchaser.

EU Right of Withdrawal

For an explanation of how the EU right of withdrawal works for Steam customers, click here.

Abuse

Refunds are designed to remove the risk from purchasing titles on Steam—not as a way to get free games. If it appears to us that you are abusing refunds, we may stop offering them to you. We do not consider it abuse to request a refund on a title that was purchased just before a sale and then immediately rebuying that title for the sale price.

You can request a refund or get other assistance with your Steam purchases at help.steampowered.com.


Last updated 10 November, 2020


Page 8

Valve respects the privacy of its online visitors and customers of its products and services and complies with applicable laws for the protection of your privacy, including, without limitation, the California Consumer Privacy Act ("CCPA"), the European Union General Data Protection Regulation ("GDPR"), the UK GDPR, and the Swiss and EU Privacy Shield Frameworks.

1. Definitions

Wherever we talk about Personal Data below, we mean any information that can either itself identify you as an individual ("Personally Identifying Information") or that can be connected to you indirectly by linking it to Personally Identifying Information. Valve also processes anonymous data, aggregated or not, to analyze and produce statistics related to the habits, usage patterns, and demographics of customers as a group or as individuals. Such anonymous data does not allow the identification of the customers to which it relates. Valve may share anonymous data, aggregated or not, with third parties.

Other capitalized terms in this Privacy Policy shall have the meanings defined in the Steam Subscriber Agreement ("SSA").

2. Why Valve Collects and Processes Data

Valve collects and processes Personal Data for the following reasons: a) where it is necessary for the performance of our agreement with you to provide a full-featured gaming service and deliver associated Content and Services; b) where it is necessary for compliance with legal obligations that we are subject to (e.g. our obligations to keep certain information under tax laws); c) where it is necessary for the purposes of the legitimate and legal interests of Valve or a third party (e.g. the interests of our other customers), except where such interests are overridden by your prevailing legitimate interests and rights; or d) where you have given consent to it. These reasons for collecting and processing Personal Data determine and limit what Personal Data we collect and how we use it (section 3. below), how long we store it (section 4. below), who has access to it (section 5. below) and what rights and other control mechanisms are available to you as a user (section 6. below).

3. The Types and Sources of Data We Collect

3.1 Basic Account Data When setting up an Account, Valve will collect your email address and country of residence. You are also required to choose a user name and a password. The provision of this information is necessary to register a Steam User Account. During setup of your account, the account is automatically assigned a number (the "Steam ID") that is later used to reference your user account without directly exposing Personally Identifying Information about you. We do not require you to provide or use your real name for the setup of a Steam User Account. 3.2 Transaction and Payment Data In order to make a transaction on Steam (e.g. to purchase Subscriptions for Content and Services or to fund your Steam Wallet), you may need to provide payment data to Valve to enable the transaction. If you pay by credit card, you need to provide typical credit card information (name, address, credit card number, expiration date and security code) to Valve, which Valve will process and transmit to the payment service provider of your choice to enable the transaction and perform anti-fraud checks. Likewise, Valve will receive data from your payment service provider for the same reasons. 3.3 Other Data You Explicitly Submit

We will collect and process Personal Data whenever you explicitly provide it to us or send it as part of communication with others on Steam, e.g. in Steam Community Forums, chats, or when you provide feedback or other user generated content. This data includes:

  • Information that you post, comment or follow in any of our Content and Services;
  • Information sent through chat;
  • Information you provide when you request information or support from us or purchase Content and Services from us, including information necessary to process your orders with the relevant payment merchant or, in case of physical goods, shipping providers;
  • Information you provide to us when participating in competitions, contests and tournaments or responding to surveys, e.g. your contact details.
3.4 Your Use of the Steam Client and Websites We collect a variety of information through your general interaction with the websites, Content and Services offered by Steam. Personal Data we collect may include, but is not limited to, browser and device information, data collected through automated electronic interactions and application usage data. Likewise, we will track your process across our websites and applications to verify that you are not a bot and to optimize our services. 3.5 Your Use of Games and other Subscriptions In order to provide you with services, we need to collect, store and use various information about your activity in our Content and Services. "Content-Related Information" includes your Steam ID, as well as what is usually referred to as "game statistics". By game statistics we mean information about your games' preferences, progress in the games, playtime, as well as information about the device you are using, including what operating system you are using, device settings, unique device identifiers, and crash data. 3.6 Tracking Data and Cookies

We use "Cookies", which are text files placed on your computer, and similar technologies (e.g. web beacons, pixels, ad tags and device identifiers) to help us analyze how users use our services, as well as to improve the services we are offering, to improve marketing, analytics or website functionality. The use of Cookies is standard on the internet. Although most web browsers automatically accept cookies, the decision of whether to accept or not is yours. You may adjust your browser settings to prevent the reception of cookies, or to provide notification whenever a cookie is sent to you. You may refuse the use of cookies by selecting the appropriate settings on your browser. The management of the use of cookies for each browser is further detailed on the following help page: https://support.steampowered.com/kb_article.php?ref=9076-QYOJ-0930. However, please note that if you do this, you may not be able to access the full functionality of our websites.

When you visit any of our services, our servers log your IP address, which is a number that is automatically assigned to the network your computer is part of. 3.7 Content Recommendations We may process information collected under this section 3 so that content, products and services shown on the pages of the Steam store and in update messages displayed when launching the Steam Client can be tailored to meet your needs and populated with relevant recommendations and offers. This is done to improve your customer experience. You can prevent the processing of your data in this way by turning off the automatic loading of the Steam store page and of Steam notifications in the "Interface" section of the Steam Client settings. Subject to your separate consent or where explicitly permitted under applicable laws on email marketing, Valve may send you marketing messages about products and services offered by Valve to your email address. In such a case we may also use your collected information to customize such marketing messages as well as collect information on whether you opened such messages and which links in their text you followed.

You can opt out or withdraw your consent to receive marketing emails at any time by either withdrawing the consent on the same page where you previously provided it or clicking the "unsubscribe" link provided in every marketing email. Alternatively, you can select what kinds of emails you wish to receive on the email setting page.

3.8 Information Required to Detect Violations We collect certain data that is required for our detection, investigation and prevention of fraud, cheating and other violations of the SSA and applicable laws ("Violations"). This data is used only for the purposes of detection, investigation, prevention and, where applicable, acting on of such Violations and stored only for the minimum amount of time needed for this purpose. If the data indicates that a Violation has occurred, we will further store the data for the establishment, exercise or defense of legal claims during the applicable statute of limitations or until a legal case related to it has been resolved. Please note that the specific data stored for this purpose may not be disclosed to you if the disclosure will compromise the mechanism through which we detect, investigate and prevent such Violations.

4. How Long We Store Data

We will only store your information as long as necessary to fulfil the purposes for which the information is collected and processed or — where the applicable law provides for longer storage and retention period — for the storage and retention period required by law. After that your Personal Data will be deleted, blocked or anonymized, as provided by applicable law. In particular:
  • If you terminate your Steam User Account, your Personal Data will be marked for deletion except to the degree legal requirements or other prevailing legitimate purposes dictate a longer storage.
  • In certain cases, Personal Data cannot be completely deleted in order to ensure the consistency of the gameplay experience or the Steam Community Market. For instance, matches you have played that affect other players' matchmaking data and scores will not be deleted; rather, your connection to these matches will be permanently anonymized.
  • Please note that Valve is required to retain certain transactional data under statutory commercial and tax law for a period of up to ten (10) years.
  • If you withdraw your consent on which a processing of your Personal Data or of the Personal Data of your child is based, we will delete your Personal Data or respectively the Personal Data of your child without undue delay to the extent that the collection and processing of the Personal Data was based on the withdrawn consent.
  • If you exercise a right to object to the processing of your Personal Data, we will review your objection and delete your Personal Data that we processed for the purpose to which you objected without undue delay, unless another legal basis for processing and retaining this data exists or unless applicable law requires us to retain the data.

5. Who Has Access to Data Valve does not sell Personal Data. However, we may share or provide access to each of the categories of Personal Data we collect as necessary for the following business purposes. 5.1 Valve and its subsidiaries may share your Personal Data with each other and use it to the degree necessary to achieve the purposes listed in section 2 above. In the event of a reorganization, sale or merger we may transfer Personal Data to the relevant third party subject to applicable laws. 5.2 We may also share your Personal Data with our third party service providers that provide customer support services in connection with goods, Content and Services distributed via Steam. Your Personal Data will be used in accordance with this Privacy Policy and only as far as this is necessary for performing customer support services. 5.3 In accordance with internet standards, we may also share certain information (including your IP address and the identification of Steam content you wish to access) with our third party network providers that provide content delivery network services and game server services in connection with Steam. Our content delivery network providers enable the delivery of digital content you have requested, e.g. when using Steam, by using a system of distributed servers that deliver the content to you, based on your geographic location. 5.4 Google Analytics Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help the website operators analyze how visitors use the site. The information generated by the cookie about the visitors' use of the website will generally be transmitted to and stored by Google on servers in the United States. On this website, IP anonymization has been activated. The IP addresses of users visiting Steam will be shortened. Only in exceptional cases will a complete IP address be transferred to a Google server in the United States and shortened there. On behalf of the website operator, Google will use this information for the purpose of evaluating the website for its users, in order to compile reports on website activity, and to provide other services relating to website activity and internet usage for website operators.

Google will not associate the IP address transferred in the context of Google Analytics with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that in this case you may not be able to use the full functionality of this website. You can learn more about how Google Analytics collects and uses data at www.google.com/policies/privacy/partners.


Furthermore, you can prevent Google's collection and processing of data about your use of the website, by downloading and installing the browser plug-in through the following link: http://tools.google.com/dlpage/gaoptout?hl=en. 5.5 We make certain data related to your Steam User Account available to other players and our partners through the Steamworks API. This information can be accessed by anyone by querying your Steam ID. At a minimum, the public persona name you have chosen to represent you on Steam and your Avatar picture are accessible this way, as well as whether you have received a ban for cheating in a multiplayer game. The accessibility of any additional info about you can be controlled through your Steam Community user profile page; data publicly available on your profile page can be accessed automatically through the Steamworks API. In addition to the publicly available information, game developers and publishers have access to certain information from the Steamworks API directly relating to the users of the games they operate. This information includes as a minimum your ownership of the game in question. Depending on which Steamworks services are implemented in the game it may also include leaderboard information, your progress in the game, achievements you have completed, your multiplayer game matchmaking information, in-game items and other information needed to operate the game and provide support for it. For more information on what Steamworks services a specific game has implemented, please review its store page. While we do not knowingly share Personally Identifying Information about you through the Steamworks API such as your real name or your email address, any information you share about yourself on your public Steam Profile can be accessed through the Steamworks API, including information that may make you identifiable. 5.6 The Steam community includes message boards, forums and/or chat areas, where users can exchange ideas and communicate with each other. When posting a message to a board, forum or chat area, please be aware that the information is being made publicly available online; therefore, you are doing so at your own risk. If your Personal Data is posted on one of our community forums against your will, please use the reporting function and the Steam help site to request its removal. 5.7 Valve may allow you to link your Steam User Account to an account offered by a third party. If you consent to link the accounts, Valve may collect and combine information you allowed Valve to receive from a third party with information of your Steam User Account to the degree allowed by your consent at the time. If the linking of the accounts requires the transmission of information about your person from Valve to a third party, you will be informed about it before the linking takes place and you will be given the opportunity to consent to the linking and the transmission of your information. The third party's use of your information will be subject to the third party's privacy policy, which we encourage you to review. 5.8 Valve may release Personal Data to comply with court orders or laws and regulations that require us to disclose such information.

6. Your Rights and Control Mechanisms

The data protection laws of the European Economic Area, United Kingdom, California, and other territories grant their residents certain rights in relation to their Personal Data. While other jurisdictions may provide fewer statutory rights, we make the tools designed to exercise such rights available to our customers worldwide. (When we talk about the GDPR in this section, we mean the version of the GDPR that applies to you in the EU or UK).

To allow you to exercise your data protection rights in a simple way we are providing a dedicated section on the Steam support page (the "Privacy Dashboard"). This gives you access to your Personal Data, allows you to rectify and delete it where necessary and to object to its use where you feel necessary. To access it, log into the Steam support page at http://help.steampowered.com and choose the menu items My Account -> Data Related to Your Steam Account. In most cases, you can access, manage, or delete Personal Data in the Privacy Dashboard, but you may also contact Valve with questions or requests via the contact processes described in sections 8 and 10 below.

As a resident of the European Economic Area or United Kingdom you have the following rights in relation to your Personal Data: 6.1 Right of Access. You have the right to access your Personal Data that we hold about you, i.e. the right to require free of charge (i) information whether your Personal Data is retained, (ii) access to and/or (iii) duplicates of the Personal Data retained. You can use the right to access to your Personal Data through the Privacy Dashboard. If the request affects the rights and freedoms of others or is manifestly unfounded or excessive, we reserve the right to charge a reasonable fee (taking into account the administrative costs of providing the information or communication or taking the action requested) or refuse to act on the request. 6.2 Right to Rectification. If we process your Personal Data, we shall endeavor to ensure by implementing suitable measures that your Personal Data is accurate and up-to-date for the purposes for which it was collected. If your Personal Data is inaccurate or incomplete, you can change the information you provided via the Privacy Dashboard. 6.3. Right to Erasure. You have the right to obtain deletion of Personal Data concerning you if the reason why we could collect it (see section 2. above) does not exist anymore or if there is another legal ground for its deletion. For individual items of Personal Data please edit them through the Privacy Dashboard or request the deletion via the Steam support page. You can also request the deletion of your Steam user account via the Steam support page. As a result of deleting your Steam User Account, you will lose access to Steam services, including the Steam User Account, Subscriptions and game-related information linked to the Steam User Account and the possibility to access other services you are using the Steam User Account for. We allow you to restore your Steam User Account during a grace period of 30 (thirty) days from the moment you request deletion of your Steam User Account. This functionality allows you not to lose your account by mistake, because of your loss of your account credentials or due to hacking. During the suspension period, we will be able to finalize financial and other activities that you may have initiated before sending the Steam User Account deletion request. After the grace period, Personal Data associated with your account will be deleted subject to section 4. above. In some cases, deletion of your Steam User Account, and therefore Personal Data deletion, is complicated. Namely, if your account has a business relationship with Valve, such as due to your work for a game developer, you will only be able to delete your Steam User Account after you have transferred this role to another user or have dissolved the business relationship. In some cases, considering the complexity and number of the requests, the period for Personal Data erasure may be extended, but for no longer than two further months. 6.4 Right to Object. When our processing of your Personal Data is based on legitimate interests according to Article 6(1)(f) of the GDPR / section 2.c) of this Privacy Policy, you have the right to object to this processing. If you object we will no longer process your Personal Data unless there are compelling and prevailing legitimate grounds for the processing as described in Article 21 of the GDPR; in particular if the data is necessary for the establishment, exercise or defense of legal claims. You also have the right to lodge a complaint at a supervisory authority. 6.5 Right to restriction of processing of your Personal Data You have the right to obtain restriction of processing of your Personal Data under the conditions set out in article 18 of the GDPR. 6.6 Right to Personal Data portability You have the right to receive your Personal Data in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller under the conditions set out in article 20 of the GDPR. Valve makes your Personal Data available in structured HTML format through the Privacy Dashboard as described above. 6.7 Right to Post-Mortem Control of Your Personal Data If French data protection legislation is applicable to you, you have the right to establish guidelines for the preservation, the deletion and the transmission of Personal Data after your death in accordance with article 40-1 of the Act No 78-17 of 6 January 1978 on Information, Technology, Data Files and Civil Liberties.

7. Children

The minimum age to create a Steam User Account is 13. Valve will not knowingly collect Personal Data from children under this age. Where certain countries apply a higher age of consent for the collection of Personal Data, Valve requires parental consent before a Steam User Account can be created and Personal Data associated with it collected. Valve encourages parents to instruct their children to never give out personal information when online.

8. Contact Info

You can contact Valve's data protection officer at the address below.

While we review any request sent by mail, please be aware that to combat fraud, harassment and identity theft, the only way to access, rectify or delete your data is through logging in with your Steam User Account at http://help.steampowered.com and selecting the menu items -> My Account -> View Account Data.

Valve Corporation Att. Data Protection officer P.O. Box 1688 Bellevue, WA 98009 EU representative for data protection questions: Valve GmbH Att. Legal Rödingsmarkt 9 D-20459 Hamburg Germany UK representative for data protection questions: RIVACY Ltd. 71, Warriner Gardens, Unit G1/G2 London, SW11 4DX United Kingdom

9. Additional Information for Users from the European Economic Area, U.K., and Switzerland

We may transfer and store your personal information outside the European Economic Area or United Kingdom, in countries which may not have equivalent data protection law. If we do so, we will take steps to ensure your personal information is protected by appropriate legal safeguards, like EU or UK standard contractual clauses, and that it is treated securely and in accordance with this privacy policy.

Although the EU-U.S Privacy Shield and the Swiss-US Privacy Shield have been ruled invalid as a legal basis for data transfers to the U.S., Valve and TR Technical Services Inc., its wholly-owned U.S. subsidiary (collectively "Valve") continue to comply with the Privacy Shield Principles with respect to any Personal Data transferred from the EU, UK, and Switzerland to the United States in reliance on the Privacy Shield. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit http://www.privacyshield.gov.

The Federal Trade Commission has jurisdiction over Valve's compliance with the Privacy Shield Principles. Under the Principles, Valve shall remain liable if third party agents process the personal information on our behalf in a manner inconsistent with the Principles, unless Valve proves it is not responsible for the event giving rise to the damage. EU, UK and Swiss individuals with inquiries or complaints regarding our compliance with the Principles should first contact Valve here. If we do not address your concern satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request. As explained in the Privacy Shield documentation (https://www.privacyshield.gov/article?id=ANNEX-I-introduction) certain residual claims not resolved by other means may be subject to binding arbitration. In such event, an arbitration option will be made available to you.

10. Additional Information for Users from California

The CCPA grants California residents certain privacy rights regarding the Personal Data we collect. We are committed to respecting these rights and complying with the CCPA. The following explains these rights and Valve's practices with respect to them.

Right to Know. Under the CCPA you have the right to request that we disclose to you what Personal Data we collect, use, disclose, and sell.

Right to Request Deletion. You also have the right to request deletion of Personal Data that is in our possession, subject to certain exceptions. Please note that your request to delete data may impact your use of the Steam service in some cases, and we may decline to delete information for reasons set forth in this Privacy Policy or as permitted by the CCPA.

Other Rights. The CCPA also gives California residents a right to opt-out from the sale of their Personal Data. As described in section 5, we do not sell Personal Data and have not done so in the past 12 months. You also have a right to receive notice of our practices at or before collection of your Personal Data. Finally, you have a right to not be discriminated against for exercising your rights under the CCPA.

Exercising Your Rights. The primary means of accessing, managing or deleting your Personal Data is through the Privacy Dashboard, as described in section 6 of this Policy. Customers may also delete their Steam Account and associated Personal Data as described in section 6.3 of this Privacy Policy. If you are unable to access or delete data through the Privacy Dashboard, you can also contact us with a request to exercise these rights by using the form found at https://help.steampowered.com/en/wizard/HelpAccountDataQuestion. To verify your identity, you will need to log in with your Steam User Account to use the form. Finally, you can contact us with a request at , however, before providing access to, or deleting any, Personal Data, based on a request received via email, we will need to verify your identity utilizing the "Proof of Ownership" process described at https://support.steampowered.com/kb_article.php?ref=2268-EAFZ-9762.

You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights under the CCPA. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us.

Categories, Sources, Purposes, and Recipients of the Data We Collect. Over the preceding 12 months, we have collected the categories of Personal Data described in section 3 of this Privacy Policy. The sources from which we collect Personal Data, and the purposes for which we collect and process it, are described in sections 2 and 3. Over the preceding 12 months, we have disclosed for business purposes each of the categories of Personal Data with the categories of third parties as described in section 5.

Revision Date: February 16, 2022

 


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Valve respects the privacy of its online visitors and customers of its products and services and complies with applicable laws for the protection of your privacy, including, without limitation, the California Consumer Privacy Act ("CCPA"), the European Union General Data Protection Regulation ("GDPR"), the UK GDPR, and the Swiss and EU Privacy Shield Frameworks.

1. Definitions

Wherever we talk about Personal Data below, we mean any information that can either itself identify you as an individual ("Personally Identifying Information") or that can be connected to you indirectly by linking it to Personally Identifying Information. Valve also processes anonymous data, aggregated or not, to analyze and produce statistics related to the habits, usage patterns, and demographics of customers as a group or as individuals. Such anonymous data does not allow the identification of the customers to which it relates. Valve may share anonymous data, aggregated or not, with third parties.

Other capitalized terms in this Privacy Policy shall have the meanings defined in the Steam Subscriber Agreement ("SSA").

2. Why Valve Collects and Processes Data

Valve collects and processes Personal Data for the following reasons: a) where it is necessary for the performance of our agreement with you to provide a full-featured gaming service and deliver associated Content and Services; b) where it is necessary for compliance with legal obligations that we are subject to (e.g. our obligations to keep certain information under tax laws); c) where it is necessary for the purposes of the legitimate and legal interests of Valve or a third party (e.g. the interests of our other customers), except where such interests are overridden by your prevailing legitimate interests and rights; or d) where you have given consent to it. These reasons for collecting and processing Personal Data determine and limit what Personal Data we collect and how we use it (section 3. below), how long we store it (section 4. below), who has access to it (section 5. below) and what rights and other control mechanisms are available to you as a user (section 6. below).

3. The Types and Sources of Data We Collect

3.1 Basic Account Data When setting up an Account, Valve will collect your email address and country of residence. You are also required to choose a user name and a password. The provision of this information is necessary to register a Steam User Account. During setup of your account, the account is automatically assigned a number (the "Steam ID") that is later used to reference your user account without directly exposing Personally Identifying Information about you. We do not require you to provide or use your real name for the setup of a Steam User Account. 3.2 Transaction and Payment Data In order to make a transaction on Steam (e.g. to purchase Subscriptions for Content and Services or to fund your Steam Wallet), you may need to provide payment data to Valve to enable the transaction. If you pay by credit card, you need to provide typical credit card information (name, address, credit card number, expiration date and security code) to Valve, which Valve will process and transmit to the payment service provider of your choice to enable the transaction and perform anti-fraud checks. Likewise, Valve will receive data from your payment service provider for the same reasons. 3.3 Other Data You Explicitly Submit

We will collect and process Personal Data whenever you explicitly provide it to us or send it as part of communication with others on Steam, e.g. in Steam Community Forums, chats, or when you provide feedback or other user generated content. This data includes:

  • Information that you post, comment or follow in any of our Content and Services;
  • Information sent through chat;
  • Information you provide when you request information or support from us or purchase Content and Services from us, including information necessary to process your orders with the relevant payment merchant or, in case of physical goods, shipping providers;
  • Information you provide to us when participating in competitions, contests and tournaments or responding to surveys, e.g. your contact details.
3.4 Your Use of the Steam Client and Websites We collect a variety of information through your general interaction with the websites, Content and Services offered by Steam. Personal Data we collect may include, but is not limited to, browser and device information, data collected through automated electronic interactions and application usage data. Likewise, we will track your process across our websites and applications to verify that you are not a bot and to optimize our services. 3.5 Your Use of Games and other Subscriptions In order to provide you with services, we need to collect, store and use various information about your activity in our Content and Services. "Content-Related Information" includes your Steam ID, as well as what is usually referred to as "game statistics". By game statistics we mean information about your games' preferences, progress in the games, playtime, as well as information about the device you are using, including what operating system you are using, device settings, unique device identifiers, and crash data. 3.6 Tracking Data and Cookies

We use "Cookies", which are text files placed on your computer, and similar technologies (e.g. web beacons, pixels, ad tags and device identifiers) to help us analyze how users use our services, as well as to improve the services we are offering, to improve marketing, analytics or website functionality. The use of Cookies is standard on the internet. Although most web browsers automatically accept cookies, the decision of whether to accept or not is yours. You may adjust your browser settings to prevent the reception of cookies, or to provide notification whenever a cookie is sent to you. You may refuse the use of cookies by selecting the appropriate settings on your browser. The management of the use of cookies for each browser is further detailed on the following help page: https://support.steampowered.com/kb_article.php?ref=9076-QYOJ-0930. However, please note that if you do this, you may not be able to access the full functionality of our websites.

When you visit any of our services, our servers log your IP address, which is a number that is automatically assigned to the network your computer is part of. 3.7 Content Recommendations We may process information collected under this section 3 so that content, products and services shown on the pages of the Steam store and in update messages displayed when launching the Steam Client can be tailored to meet your needs and populated with relevant recommendations and offers. This is done to improve your customer experience. You can prevent the processing of your data in this way by turning off the automatic loading of the Steam store page and of Steam notifications in the "Interface" section of the Steam Client settings. Subject to your separate consent or where explicitly permitted under applicable laws on email marketing, Valve may send you marketing messages about products and services offered by Valve to your email address. In such a case we may also use your collected information to customize such marketing messages as well as collect information on whether you opened such messages and which links in their text you followed.

You can opt out or withdraw your consent to receive marketing emails at any time by either withdrawing the consent on the same page where you previously provided it or clicking the "unsubscribe" link provided in every marketing email. Alternatively, you can select what kinds of emails you wish to receive on the email setting page.

3.8 Information Required to Detect Violations We collect certain data that is required for our detection, investigation and prevention of fraud, cheating and other violations of the SSA and applicable laws ("Violations"). This data is used only for the purposes of detection, investigation, prevention and, where applicable, acting on of such Violations and stored only for the minimum amount of time needed for this purpose. If the data indicates that a Violation has occurred, we will further store the data for the establishment, exercise or defense of legal claims during the applicable statute of limitations or until a legal case related to it has been resolved. Please note that the specific data stored for this purpose may not be disclosed to you if the disclosure will compromise the mechanism through which we detect, investigate and prevent such Violations.

4. How Long We Store Data

We will only store your information as long as necessary to fulfil the purposes for which the information is collected and processed or — where the applicable law provides for longer storage and retention period — for the storage and retention period required by law. After that your Personal Data will be deleted, blocked or anonymized, as provided by applicable law. In particular:
  • If you terminate your Steam User Account, your Personal Data will be marked for deletion except to the degree legal requirements or other prevailing legitimate purposes dictate a longer storage.
  • In certain cases, Personal Data cannot be completely deleted in order to ensure the consistency of the gameplay experience or the Steam Community Market. For instance, matches you have played that affect other players' matchmaking data and scores will not be deleted; rather, your connection to these matches will be permanently anonymized.
  • Please note that Valve is required to retain certain transactional data under statutory commercial and tax law for a period of up to ten (10) years.
  • If you withdraw your consent on which a processing of your Personal Data or of the Personal Data of your child is based, we will delete your Personal Data or respectively the Personal Data of your child without undue delay to the extent that the collection and processing of the Personal Data was based on the withdrawn consent.
  • If you exercise a right to object to the processing of your Personal Data, we will review your objection and delete your Personal Data that we processed for the purpose to which you objected without undue delay, unless another legal basis for processing and retaining this data exists or unless applicable law requires us to retain the data.

5. Who Has Access to Data Valve does not sell Personal Data. However, we may share or provide access to each of the categories of Personal Data we collect as necessary for the following business purposes. 5.1 Valve and its subsidiaries may share your Personal Data with each other and use it to the degree necessary to achieve the purposes listed in section 2 above. In the event of a reorganization, sale or merger we may transfer Personal Data to the relevant third party subject to applicable laws. 5.2 We may also share your Personal Data with our third party service providers that provide customer support services in connection with goods, Content and Services distributed via Steam. Your Personal Data will be used in accordance with this Privacy Policy and only as far as this is necessary for performing customer support services. 5.3 In accordance with internet standards, we may also share certain information (including your IP address and the identification of Steam content you wish to access) with our third party network providers that provide content delivery network services and game server services in connection with Steam. Our content delivery network providers enable the delivery of digital content you have requested, e.g. when using Steam, by using a system of distributed servers that deliver the content to you, based on your geographic location. 5.4 Google Analytics Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help the website operators analyze how visitors use the site. The information generated by the cookie about the visitors' use of the website will generally be transmitted to and stored by Google on servers in the United States. On this website, IP anonymization has been activated. The IP addresses of users visiting Steam will be shortened. Only in exceptional cases will a complete IP address be transferred to a Google server in the United States and shortened there. On behalf of the website operator, Google will use this information for the purpose of evaluating the website for its users, in order to compile reports on website activity, and to provide other services relating to website activity and internet usage for website operators.

Google will not associate the IP address transferred in the context of Google Analytics with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that in this case you may not be able to use the full functionality of this website. You can learn more about how Google Analytics collects and uses data at www.google.com/policies/privacy/partners.


Furthermore, you can prevent Google's collection and processing of data about your use of the website, by downloading and installing the browser plug-in through the following link: http://tools.google.com/dlpage/gaoptout?hl=en. 5.5 We make certain data related to your Steam User Account available to other players and our partners through the Steamworks API. This information can be accessed by anyone by querying your Steam ID. At a minimum, the public persona name you have chosen to represent you on Steam and your Avatar picture are accessible this way, as well as whether you have received a ban for cheating in a multiplayer game. The accessibility of any additional info about you can be controlled through your Steam Community user profile page; data publicly available on your profile page can be accessed automatically through the Steamworks API. In addition to the publicly available information, game developers and publishers have access to certain information from the Steamworks API directly relating to the users of the games they operate. This information includes as a minimum your ownership of the game in question. Depending on which Steamworks services are implemented in the game it may also include leaderboard information, your progress in the game, achievements you have completed, your multiplayer game matchmaking information, in-game items and other information needed to operate the game and provide support for it. For more information on what Steamworks services a specific game has implemented, please review its store page. While we do not knowingly share Personally Identifying Information about you through the Steamworks API such as your real name or your email address, any information you share about yourself on your public Steam Profile can be accessed through the Steamworks API, including information that may make you identifiable. 5.6 The Steam community includes message boards, forums and/or chat areas, where users can exchange ideas and communicate with each other. When posting a message to a board, forum or chat area, please be aware that the information is being made publicly available online; therefore, you are doing so at your own risk. If your Personal Data is posted on one of our community forums against your will, please use the reporting function and the Steam help site to request its removal. 5.7 Valve may allow you to link your Steam User Account to an account offered by a third party. If you consent to link the accounts, Valve may collect and combine information you allowed Valve to receive from a third party with information of your Steam User Account to the degree allowed by your consent at the time. If the linking of the accounts requires the transmission of information about your person from Valve to a third party, you will be informed about it before the linking takes place and you will be given the opportunity to consent to the linking and the transmission of your information. The third party's use of your information will be subject to the third party's privacy policy, which we encourage you to review. 5.8 Valve may release Personal Data to comply with court orders or laws and regulations that require us to disclose such information.

6. Your Rights and Control Mechanisms

The data protection laws of the European Economic Area, United Kingdom, California, and other territories grant their residents certain rights in relation to their Personal Data. While other jurisdictions may provide fewer statutory rights, we make the tools designed to exercise such rights available to our customers worldwide. (When we talk about the GDPR in this section, we mean the version of the GDPR that applies to you in the EU or UK).

To allow you to exercise your data protection rights in a simple way we are providing a dedicated section on the Steam support page (the "Privacy Dashboard"). This gives you access to your Personal Data, allows you to rectify and delete it where necessary and to object to its use where you feel necessary. To access it, log into the Steam support page at http://help.steampowered.com and choose the menu items My Account -> Data Related to Your Steam Account. In most cases, you can access, manage, or delete Personal Data in the Privacy Dashboard, but you may also contact Valve with questions or requests via the contact processes described in sections 8 and 10 below.

As a resident of the European Economic Area or United Kingdom you have the following rights in relation to your Personal Data: 6.1 Right of Access. You have the right to access your Personal Data that we hold about you, i.e. the right to require free of charge (i) information whether your Personal Data is retained, (ii) access to and/or (iii) duplicates of the Personal Data retained. You can use the right to access to your Personal Data through the Privacy Dashboard. If the request affects the rights and freedoms of others or is manifestly unfounded or excessive, we reserve the right to charge a reasonable fee (taking into account the administrative costs of providing the information or communication or taking the action requested) or refuse to act on the request. 6.2 Right to Rectification. If we process your Personal Data, we shall endeavor to ensure by implementing suitable measures that your Personal Data is accurate and up-to-date for the purposes for which it was collected. If your Personal Data is inaccurate or incomplete, you can change the information you provided via the Privacy Dashboard. 6.3. Right to Erasure. You have the right to obtain deletion of Personal Data concerning you if the reason why we could collect it (see section 2. above) does not exist anymore or if there is another legal ground for its deletion. For individual items of Personal Data please edit them through the Privacy Dashboard or request the deletion via the Steam support page. You can also request the deletion of your Steam user account via the Steam support page. As a result of deleting your Steam User Account, you will lose access to Steam services, including the Steam User Account, Subscriptions and game-related information linked to the Steam User Account and the possibility to access other services you are using the Steam User Account for. We allow you to restore your Steam User Account during a grace period of 30 (thirty) days from the moment you request deletion of your Steam User Account. This functionality allows you not to lose your account by mistake, because of your loss of your account credentials or due to hacking. During the suspension period, we will be able to finalize financial and other activities that you may have initiated before sending the Steam User Account deletion request. After the grace period, Personal Data associated with your account will be deleted subject to section 4. above. In some cases, deletion of your Steam User Account, and therefore Personal Data deletion, is complicated. Namely, if your account has a business relationship with Valve, such as due to your work for a game developer, you will only be able to delete your Steam User Account after you have transferred this role to another user or have dissolved the business relationship. In some cases, considering the complexity and number of the requests, the period for Personal Data erasure may be extended, but for no longer than two further months. 6.4 Right to Object. When our processing of your Personal Data is based on legitimate interests according to Article 6(1)(f) of the GDPR / section 2.c) of this Privacy Policy, you have the right to object to this processing. If you object we will no longer process your Personal Data unless there are compelling and prevailing legitimate grounds for the processing as described in Article 21 of the GDPR; in particular if the data is necessary for the establishment, exercise or defense of legal claims. You also have the right to lodge a complaint at a supervisory authority. 6.5 Right to restriction of processing of your Personal Data You have the right to obtain restriction of processing of your Personal Data under the conditions set out in article 18 of the GDPR. 6.6 Right to Personal Data portability You have the right to receive your Personal Data in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller under the conditions set out in article 20 of the GDPR. Valve makes your Personal Data available in structured HTML format through the Privacy Dashboard as described above. 6.7 Right to Post-Mortem Control of Your Personal Data If French data protection legislation is applicable to you, you have the right to establish guidelines for the preservation, the deletion and the transmission of Personal Data after your death in accordance with article 40-1 of the Act No 78-17 of 6 January 1978 on Information, Technology, Data Files and Civil Liberties.

7. Children

The minimum age to create a Steam User Account is 13. Valve will not knowingly collect Personal Data from children under this age. Where certain countries apply a higher age of consent for the collection of Personal Data, Valve requires parental consent before a Steam User Account can be created and Personal Data associated with it collected. Valve encourages parents to instruct their children to never give out personal information when online.

8. Contact Info

You can contact Valve's data protection officer at the address below.

While we review any request sent by mail, please be aware that to combat fraud, harassment and identity theft, the only way to access, rectify or delete your data is through logging in with your Steam User Account at http://help.steampowered.com and selecting the menu items -> My Account -> View Account Data.

Valve Corporation Att. Data Protection officer P.O. Box 1688 Bellevue, WA 98009 EU representative for data protection questions: Valve GmbH Att. Legal Rödingsmarkt 9 D-20459 Hamburg Germany UK representative for data protection questions: RIVACY Ltd. 71, Warriner Gardens, Unit G1/G2 London, SW11 4DX United Kingdom

9. Additional Information for Users from the European Economic Area, U.K., and Switzerland

We may transfer and store your personal information outside the European Economic Area or United Kingdom, in countries which may not have equivalent data protection law. If we do so, we will take steps to ensure your personal information is protected by appropriate legal safeguards, like EU or UK standard contractual clauses, and that it is treated securely and in accordance with this privacy policy.

Although the EU-U.S Privacy Shield and the Swiss-US Privacy Shield have been ruled invalid as a legal basis for data transfers to the U.S., Valve and TR Technical Services Inc., its wholly-owned U.S. subsidiary (collectively "Valve") continue to comply with the Privacy Shield Principles with respect to any Personal Data transferred from the EU, UK, and Switzerland to the United States in reliance on the Privacy Shield. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit http://www.privacyshield.gov.

The Federal Trade Commission has jurisdiction over Valve's compliance with the Privacy Shield Principles. Under the Principles, Valve shall remain liable if third party agents process the personal information on our behalf in a manner inconsistent with the Principles, unless Valve proves it is not responsible for the event giving rise to the damage. EU, UK and Swiss individuals with inquiries or complaints regarding our compliance with the Principles should first contact Valve here. If we do not address your concern satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request. As explained in the Privacy Shield documentation (https://www.privacyshield.gov/article?id=ANNEX-I-introduction) certain residual claims not resolved by other means may be subject to binding arbitration. In such event, an arbitration option will be made available to you.

10. Additional Information for Users from California

The CCPA grants California residents certain privacy rights regarding the Personal Data we collect. We are committed to respecting these rights and complying with the CCPA. The following explains these rights and Valve's practices with respect to them.

Right to Know. Under the CCPA you have the right to request that we disclose to you what Personal Data we collect, use, disclose, and sell.

Right to Request Deletion. You also have the right to request deletion of Personal Data that is in our possession, subject to certain exceptions. Please note that your request to delete data may impact your use of the Steam service in some cases, and we may decline to delete information for reasons set forth in this Privacy Policy or as permitted by the CCPA.

Other Rights. The CCPA also gives California residents a right to opt-out from the sale of their Personal Data. As described in section 5, we do not sell Personal Data and have not done so in the past 12 months. You also have a right to receive notice of our practices at or before collection of your Personal Data. Finally, you have a right to not be discriminated against for exercising your rights under the CCPA.

Exercising Your Rights. The primary means of accessing, managing or deleting your Personal Data is through the Privacy Dashboard, as described in section 6 of this Policy. Customers may also delete their Steam Account and associated Personal Data as described in section 6.3 of this Privacy Policy. If you are unable to access or delete data through the Privacy Dashboard, you can also contact us with a request to exercise these rights by using the form found at https://help.steampowered.com/en/wizard/HelpAccountDataQuestion. To verify your identity, you will need to log in with your Steam User Account to use the form. Finally, you can contact us with a request at , however, before providing access to, or deleting any, Personal Data, based on a request received via email, we will need to verify your identity utilizing the "Proof of Ownership" process described at https://support.steampowered.com/kb_article.php?ref=2268-EAFZ-9762.

You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights under the CCPA. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us.

Categories, Sources, Purposes, and Recipients of the Data We Collect. Over the preceding 12 months, we have collected the categories of Personal Data described in section 3 of this Privacy Policy. The sources from which we collect Personal Data, and the purposes for which we collect and process it, are described in sections 2 and 3. Over the preceding 12 months, we have disclosed for business purposes each of the categories of Personal Data with the categories of third parties as described in section 5.

Revision Date: February 16, 2022

 


Page 10

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V Rising

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Page 11

Valve respects the privacy of its online visitors and customers of its products and services and complies with applicable laws for the protection of your privacy, including, without limitation, the California Consumer Privacy Act ("CCPA"), the European Union General Data Protection Regulation ("GDPR"), the UK GDPR, and the Swiss and EU Privacy Shield Frameworks.

1. Definitions

Wherever we talk about Personal Data below, we mean any information that can either itself identify you as an individual ("Personally Identifying Information") or that can be connected to you indirectly by linking it to Personally Identifying Information. Valve also processes anonymous data, aggregated or not, to analyze and produce statistics related to the habits, usage patterns, and demographics of customers as a group or as individuals. Such anonymous data does not allow the identification of the customers to which it relates. Valve may share anonymous data, aggregated or not, with third parties.

Other capitalized terms in this Privacy Policy shall have the meanings defined in the Steam Subscriber Agreement ("SSA").

2. Why Valve Collects and Processes Data

Valve collects and processes Personal Data for the following reasons: a) where it is necessary for the performance of our agreement with you to provide a full-featured gaming service and deliver associated Content and Services; b) where it is necessary for compliance with legal obligations that we are subject to (e.g. our obligations to keep certain information under tax laws); c) where it is necessary for the purposes of the legitimate and legal interests of Valve or a third party (e.g. the interests of our other customers), except where such interests are overridden by your prevailing legitimate interests and rights; or d) where you have given consent to it. These reasons for collecting and processing Personal Data determine and limit what Personal Data we collect and how we use it (section 3. below), how long we store it (section 4. below), who has access to it (section 5. below) and what rights and other control mechanisms are available to you as a user (section 6. below).

3. The Types and Sources of Data We Collect

3.1 Basic Account Data When setting up an Account, Valve will collect your email address and country of residence. You are also required to choose a user name and a password. The provision of this information is necessary to register a Steam User Account. During setup of your account, the account is automatically assigned a number (the "Steam ID") that is later used to reference your user account without directly exposing Personally Identifying Information about you. We do not require you to provide or use your real name for the setup of a Steam User Account. 3.2 Transaction and Payment Data In order to make a transaction on Steam (e.g. to purchase Subscriptions for Content and Services or to fund your Steam Wallet), you may need to provide payment data to Valve to enable the transaction. If you pay by credit card, you need to provide typical credit card information (name, address, credit card number, expiration date and security code) to Valve, which Valve will process and transmit to the payment service provider of your choice to enable the transaction and perform anti-fraud checks. Likewise, Valve will receive data from your payment service provider for the same reasons. 3.3 Other Data You Explicitly Submit

We will collect and process Personal Data whenever you explicitly provide it to us or send it as part of communication with others on Steam, e.g. in Steam Community Forums, chats, or when you provide feedback or other user generated content. This data includes:

  • Information that you post, comment or follow in any of our Content and Services;
  • Information sent through chat;
  • Information you provide when you request information or support from us or purchase Content and Services from us, including information necessary to process your orders with the relevant payment merchant or, in case of physical goods, shipping providers;
  • Information you provide to us when participating in competitions, contests and tournaments or responding to surveys, e.g. your contact details.
3.4 Your Use of the Steam Client and Websites We collect a variety of information through your general interaction with the websites, Content and Services offered by Steam. Personal Data we collect may include, but is not limited to, browser and device information, data collected through automated electronic interactions and application usage data. Likewise, we will track your process across our websites and applications to verify that you are not a bot and to optimize our services. 3.5 Your Use of Games and other Subscriptions In order to provide you with services, we need to collect, store and use various information about your activity in our Content and Services. "Content-Related Information" includes your Steam ID, as well as what is usually referred to as "game statistics". By game statistics we mean information about your games' preferences, progress in the games, playtime, as well as information about the device you are using, including what operating system you are using, device settings, unique device identifiers, and crash data. 3.6 Tracking Data and Cookies

We use "Cookies", which are text files placed on your computer, and similar technologies (e.g. web beacons, pixels, ad tags and device identifiers) to help us analyze how users use our services, as well as to improve the services we are offering, to improve marketing, analytics or website functionality. The use of Cookies is standard on the internet. Although most web browsers automatically accept cookies, the decision of whether to accept or not is yours. You may adjust your browser settings to prevent the reception of cookies, or to provide notification whenever a cookie is sent to you. You may refuse the use of cookies by selecting the appropriate settings on your browser. The management of the use of cookies for each browser is further detailed on the following help page: https://support.steampowered.com/kb_article.php?ref=9076-QYOJ-0930. However, please note that if you do this, you may not be able to access the full functionality of our websites.

When you visit any of our services, our servers log your IP address, which is a number that is automatically assigned to the network your computer is part of. 3.7 Content Recommendations We may process information collected under this section 3 so that content, products and services shown on the pages of the Steam store and in update messages displayed when launching the Steam Client can be tailored to meet your needs and populated with relevant recommendations and offers. This is done to improve your customer experience. You can prevent the processing of your data in this way by turning off the automatic loading of the Steam store page and of Steam notifications in the "Interface" section of the Steam Client settings. Subject to your separate consent or where explicitly permitted under applicable laws on email marketing, Valve may send you marketing messages about products and services offered by Valve to your email address. In such a case we may also use your collected information to customize such marketing messages as well as collect information on whether you opened such messages and which links in their text you followed.

You can opt out or withdraw your consent to receive marketing emails at any time by either withdrawing the consent on the same page where you previously provided it or clicking the "unsubscribe" link provided in every marketing email. Alternatively, you can select what kinds of emails you wish to receive on the email setting page.

3.8 Information Required to Detect Violations We collect certain data that is required for our detection, investigation and prevention of fraud, cheating and other violations of the SSA and applicable laws ("Violations"). This data is used only for the purposes of detection, investigation, prevention and, where applicable, acting on of such Violations and stored only for the minimum amount of time needed for this purpose. If the data indicates that a Violation has occurred, we will further store the data for the establishment, exercise or defense of legal claims during the applicable statute of limitations or until a legal case related to it has been resolved. Please note that the specific data stored for this purpose may not be disclosed to you if the disclosure will compromise the mechanism through which we detect, investigate and prevent such Violations.

4. How Long We Store Data

We will only store your information as long as necessary to fulfil the purposes for which the information is collected and processed or — where the applicable law provides for longer storage and retention period — for the storage and retention period required by law. After that your Personal Data will be deleted, blocked or anonymized, as provided by applicable law. In particular:
  • If you terminate your Steam User Account, your Personal Data will be marked for deletion except to the degree legal requirements or other prevailing legitimate purposes dictate a longer storage.
  • In certain cases, Personal Data cannot be completely deleted in order to ensure the consistency of the gameplay experience or the Steam Community Market. For instance, matches you have played that affect other players' matchmaking data and scores will not be deleted; rather, your connection to these matches will be permanently anonymized.
  • Please note that Valve is required to retain certain transactional data under statutory commercial and tax law for a period of up to ten (10) years.
  • If you withdraw your consent on which a processing of your Personal Data or of the Personal Data of your child is based, we will delete your Personal Data or respectively the Personal Data of your child without undue delay to the extent that the collection and processing of the Personal Data was based on the withdrawn consent.
  • If you exercise a right to object to the processing of your Personal Data, we will review your objection and delete your Personal Data that we processed for the purpose to which you objected without undue delay, unless another legal basis for processing and retaining this data exists or unless applicable law requires us to retain the data.

5. Who Has Access to Data Valve does not sell Personal Data. However, we may share or provide access to each of the categories of Personal Data we collect as necessary for the following business purposes. 5.1 Valve and its subsidiaries may share your Personal Data with each other and use it to the degree necessary to achieve the purposes listed in section 2 above. In the event of a reorganization, sale or merger we may transfer Personal Data to the relevant third party subject to applicable laws. 5.2 We may also share your Personal Data with our third party service providers that provide customer support services in connection with goods, Content and Services distributed via Steam. Your Personal Data will be used in accordance with this Privacy Policy and only as far as this is necessary for performing customer support services. 5.3 In accordance with internet standards, we may also share certain information (including your IP address and the identification of Steam content you wish to access) with our third party network providers that provide content delivery network services and game server services in connection with Steam. Our content delivery network providers enable the delivery of digital content you have requested, e.g. when using Steam, by using a system of distributed servers that deliver the content to you, based on your geographic location. 5.4 Google Analytics Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help the website operators analyze how visitors use the site. The information generated by the cookie about the visitors' use of the website will generally be transmitted to and stored by Google on servers in the United States. On this website, IP anonymization has been activated. The IP addresses of users visiting Steam will be shortened. Only in exceptional cases will a complete IP address be transferred to a Google server in the United States and shortened there. On behalf of the website operator, Google will use this information for the purpose of evaluating the website for its users, in order to compile reports on website activity, and to provide other services relating to website activity and internet usage for website operators.

Google will not associate the IP address transferred in the context of Google Analytics with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that in this case you may not be able to use the full functionality of this website. You can learn more about how Google Analytics collects and uses data at www.google.com/policies/privacy/partners.


Furthermore, you can prevent Google's collection and processing of data about your use of the website, by downloading and installing the browser plug-in through the following link: http://tools.google.com/dlpage/gaoptout?hl=en. 5.5 We make certain data related to your Steam User Account available to other players and our partners through the Steamworks API. This information can be accessed by anyone by querying your Steam ID. At a minimum, the public persona name you have chosen to represent you on Steam and your Avatar picture are accessible this way, as well as whether you have received a ban for cheating in a multiplayer game. The accessibility of any additional info about you can be controlled through your Steam Community user profile page; data publicly available on your profile page can be accessed automatically through the Steamworks API. In addition to the publicly available information, game developers and publishers have access to certain information from the Steamworks API directly relating to the users of the games they operate. This information includes as a minimum your ownership of the game in question. Depending on which Steamworks services are implemented in the game it may also include leaderboard information, your progress in the game, achievements you have completed, your multiplayer game matchmaking information, in-game items and other information needed to operate the game and provide support for it. For more information on what Steamworks services a specific game has implemented, please review its store page. While we do not knowingly share Personally Identifying Information about you through the Steamworks API such as your real name or your email address, any information you share about yourself on your public Steam Profile can be accessed through the Steamworks API, including information that may make you identifiable. 5.6 The Steam community includes message boards, forums and/or chat areas, where users can exchange ideas and communicate with each other. When posting a message to a board, forum or chat area, please be aware that the information is being made publicly available online; therefore, you are doing so at your own risk. If your Personal Data is posted on one of our community forums against your will, please use the reporting function and the Steam help site to request its removal. 5.7 Valve may allow you to link your Steam User Account to an account offered by a third party. If you consent to link the accounts, Valve may collect and combine information you allowed Valve to receive from a third party with information of your Steam User Account to the degree allowed by your consent at the time. If the linking of the accounts requires the transmission of information about your person from Valve to a third party, you will be informed about it before the linking takes place and you will be given the opportunity to consent to the linking and the transmission of your information. The third party's use of your information will be subject to the third party's privacy policy, which we encourage you to review. 5.8 Valve may release Personal Data to comply with court orders or laws and regulations that require us to disclose such information.

6. Your Rights and Control Mechanisms

The data protection laws of the European Economic Area, United Kingdom, California, and other territories grant their residents certain rights in relation to their Personal Data. While other jurisdictions may provide fewer statutory rights, we make the tools designed to exercise such rights available to our customers worldwide. (When we talk about the GDPR in this section, we mean the version of the GDPR that applies to you in the EU or UK).

To allow you to exercise your data protection rights in a simple way we are providing a dedicated section on the Steam support page (the "Privacy Dashboard"). This gives you access to your Personal Data, allows you to rectify and delete it where necessary and to object to its use where you feel necessary. To access it, log into the Steam support page at http://help.steampowered.com and choose the menu items My Account -> Data Related to Your Steam Account. In most cases, you can access, manage, or delete Personal Data in the Privacy Dashboard, but you may also contact Valve with questions or requests via the contact processes described in sections 8 and 10 below.

As a resident of the European Economic Area or United Kingdom you have the following rights in relation to your Personal Data: 6.1 Right of Access. You have the right to access your Personal Data that we hold about you, i.e. the right to require free of charge (i) information whether your Personal Data is retained, (ii) access to and/or (iii) duplicates of the Personal Data retained. You can use the right to access to your Personal Data through the Privacy Dashboard. If the request affects the rights and freedoms of others or is manifestly unfounded or excessive, we reserve the right to charge a reasonable fee (taking into account the administrative costs of providing the information or communication or taking the action requested) or refuse to act on the request. 6.2 Right to Rectification. If we process your Personal Data, we shall endeavor to ensure by implementing suitable measures that your Personal Data is accurate and up-to-date for the purposes for which it was collected. If your Personal Data is inaccurate or incomplete, you can change the information you provided via the Privacy Dashboard. 6.3. Right to Erasure. You have the right to obtain deletion of Personal Data concerning you if the reason why we could collect it (see section 2. above) does not exist anymore or if there is another legal ground for its deletion. For individual items of Personal Data please edit them through the Privacy Dashboard or request the deletion via the Steam support page. You can also request the deletion of your Steam user account via the Steam support page. As a result of deleting your Steam User Account, you will lose access to Steam services, including the Steam User Account, Subscriptions and game-related information linked to the Steam User Account and the possibility to access other services you are using the Steam User Account for. We allow you to restore your Steam User Account during a grace period of 30 (thirty) days from the moment you request deletion of your Steam User Account. This functionality allows you not to lose your account by mistake, because of your loss of your account credentials or due to hacking. During the suspension period, we will be able to finalize financial and other activities that you may have initiated before sending the Steam User Account deletion request. After the grace period, Personal Data associated with your account will be deleted subject to section 4. above. In some cases, deletion of your Steam User Account, and therefore Personal Data deletion, is complicated. Namely, if your account has a business relationship with Valve, such as due to your work for a game developer, you will only be able to delete your Steam User Account after you have transferred this role to another user or have dissolved the business relationship. In some cases, considering the complexity and number of the requests, the period for Personal Data erasure may be extended, but for no longer than two further months. 6.4 Right to Object. When our processing of your Personal Data is based on legitimate interests according to Article 6(1)(f) of the GDPR / section 2.c) of this Privacy Policy, you have the right to object to this processing. If you object we will no longer process your Personal Data unless there are compelling and prevailing legitimate grounds for the processing as described in Article 21 of the GDPR; in particular if the data is necessary for the establishment, exercise or defense of legal claims. You also have the right to lodge a complaint at a supervisory authority. 6.5 Right to restriction of processing of your Personal Data You have the right to obtain restriction of processing of your Personal Data under the conditions set out in article 18 of the GDPR. 6.6 Right to Personal Data portability You have the right to receive your Personal Data in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller under the conditions set out in article 20 of the GDPR. Valve makes your Personal Data available in structured HTML format through the Privacy Dashboard as described above. 6.7 Right to Post-Mortem Control of Your Personal Data If French data protection legislation is applicable to you, you have the right to establish guidelines for the preservation, the deletion and the transmission of Personal Data after your death in accordance with article 40-1 of the Act No 78-17 of 6 January 1978 on Information, Technology, Data Files and Civil Liberties.

7. Children

The minimum age to create a Steam User Account is 13. Valve will not knowingly collect Personal Data from children under this age. Where certain countries apply a higher age of consent for the collection of Personal Data, Valve requires parental consent before a Steam User Account can be created and Personal Data associated with it collected. Valve encourages parents to instruct their children to never give out personal information when online.

8. Contact Info

You can contact Valve's data protection officer at the address below.

While we review any request sent by mail, please be aware that to combat fraud, harassment and identity theft, the only way to access, rectify or delete your data is through logging in with your Steam User Account at http://help.steampowered.com and selecting the menu items -> My Account -> View Account Data.

Valve Corporation Att. Data Protection officer P.O. Box 1688 Bellevue, WA 98009 EU representative for data protection questions: Valve GmbH Att. Legal Rödingsmarkt 9 D-20459 Hamburg Germany UK representative for data protection questions: RIVACY Ltd. 71, Warriner Gardens, Unit G1/G2 London, SW11 4DX United Kingdom

9. Additional Information for Users from the European Economic Area, U.K., and Switzerland

We may transfer and store your personal information outside the European Economic Area or United Kingdom, in countries which may not have equivalent data protection law. If we do so, we will take steps to ensure your personal information is protected by appropriate legal safeguards, like EU or UK standard contractual clauses, and that it is treated securely and in accordance with this privacy policy.

Although the EU-U.S Privacy Shield and the Swiss-US Privacy Shield have been ruled invalid as a legal basis for data transfers to the U.S., Valve and TR Technical Services Inc., its wholly-owned U.S. subsidiary (collectively "Valve") continue to comply with the Privacy Shield Principles with respect to any Personal Data transferred from the EU, UK, and Switzerland to the United States in reliance on the Privacy Shield. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit http://www.privacyshield.gov.

The Federal Trade Commission has jurisdiction over Valve's compliance with the Privacy Shield Principles. Under the Principles, Valve shall remain liable if third party agents process the personal information on our behalf in a manner inconsistent with the Principles, unless Valve proves it is not responsible for the event giving rise to the damage. EU, UK and Swiss individuals with inquiries or complaints regarding our compliance with the Principles should first contact Valve here. If we do not address your concern satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request. As explained in the Privacy Shield documentation (https://www.privacyshield.gov/article?id=ANNEX-I-introduction) certain residual claims not resolved by other means may be subject to binding arbitration. In such event, an arbitration option will be made available to you.

10. Additional Information for Users from California

The CCPA grants California residents certain privacy rights regarding the Personal Data we collect. We are committed to respecting these rights and complying with the CCPA. The following explains these rights and Valve's practices with respect to them.

Right to Know. Under the CCPA you have the right to request that we disclose to you what Personal Data we collect, use, disclose, and sell.

Right to Request Deletion. You also have the right to request deletion of Personal Data that is in our possession, subject to certain exceptions. Please note that your request to delete data may impact your use of the Steam service in some cases, and we may decline to delete information for reasons set forth in this Privacy Policy or as permitted by the CCPA.

Other Rights. The CCPA also gives California residents a right to opt-out from the sale of their Personal Data. As described in section 5, we do not sell Personal Data and have not done so in the past 12 months. You also have a right to receive notice of our practices at or before collection of your Personal Data. Finally, you have a right to not be discriminated against for exercising your rights under the CCPA.

Exercising Your Rights. The primary means of accessing, managing or deleting your Personal Data is through the Privacy Dashboard, as described in section 6 of this Policy. Customers may also delete their Steam Account and associated Personal Data as described in section 6.3 of this Privacy Policy. If you are unable to access or delete data through the Privacy Dashboard, you can also contact us with a request to exercise these rights by using the form found at https://help.steampowered.com/en/wizard/HelpAccountDataQuestion. To verify your identity, you will need to log in with your Steam User Account to use the form. Finally, you can contact us with a request at , however, before providing access to, or deleting any, Personal Data, based on a request received via email, we will need to verify your identity utilizing the "Proof of Ownership" process described at https://support.steampowered.com/kb_article.php?ref=2268-EAFZ-9762.

You may designate, in writing or through a power of attorney, an authorized agent to make requests on your behalf to exercise your rights under the CCPA. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us.

Categories, Sources, Purposes, and Recipients of the Data We Collect. Over the preceding 12 months, we have collected the categories of Personal Data described in section 3 of this Privacy Policy. The sources from which we collect Personal Data, and the purposes for which we collect and process it, are described in sections 2 and 3. Over the preceding 12 months, we have disclosed for business purposes each of the categories of Personal Data with the categories of third parties as described in section 5.

Revision Date: February 16, 2022

 


Page 12

You can request a refund for nearly any purchase on Steam—for any reason. Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it.

It doesn't matter. Valve will, upon request via help.steampowered.com, issue a refund for any reason, if the request is made within the required return period, and, in the case of games, if the title has been played for less than two hours. There are more details below, but even if you fall outside of the refund rules we’ve described, you can ask for a refund anyway and we’ll take a look.

You will be issued a full refund of your purchase within a week of approval. You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase. If, for any reason, Steam is unable to issue a refund via your initial payment method, your Steam Wallet will be credited the full amount. (Some payment methods available through Steam in your country may not support refunding a purchase back to the original payment method. Click here for a full list.)

The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store. Here is an overview of how refunds work with other types of purchases.

Refunds on Downloadable Content(Steam store content usable within another game or software application, "DLC")

DLC purchased from the Steam store is refundable within fourteen days of purchase, and if the underlying title has been played for less than two hours since the DLC was purchased, so long as the DLC has not been consumed, modified or transferred. Please note that in some cases, Steam will be unable to give refunds for some third party DLC (for example, if the DLC irreversibly levels up a game character). These exceptions will be clearly marked as nonrefundable on the Store page prior to purchase.

Refunds on In-game Purchases

Steam will offer refund for in-game purchases within any Valve-developed games within forty-eight hours of purchase, so long as the in-game item has not been consumed, modified or transferred. Third-party developers will have the option to enable refunds for in-game items on these terms. Steam will tell you at the time of purchase if the game developer has opted to offer refunds on the in-game item you are buying. Otherwise, in-game purchases in non-Valve games are not refundable through Steam.

Refunds on Pre-Purchased Titles

When you pre-purchase a title on Steam (and have paid for the title in advance), you can request a refund at any time prior to release of that title. The standard 14-day/two-hour refund period also applies, starting on the game’s release date.

Steam Wallet Refunds

You may request a refund for Steam Wallet funds within fourteen days of purchase if they were purchased on Steam and if you have not used any of those funds.

Renewable Subscriptions

For some content and services, Steam offers periodic (e.g. monthly, yearly) access that you pay for on a recurring basis. If a renewable subscription has not been used during the current billing cycle, you may request a refund within 48 hours of the initial purchase or within 48 hours of any automatic renewal. Content is considered used if any games within the subscription have been played during the current billing cycle or if any benefits or discounts included with the subscription have been used, consumed, modified or transferred.

Please note that you can cancel an active subscription at any time by going to your account details. Once cancelled, your subscription will no longer automatically renew but you will retain access to the content and benefits of the subscription through the end of your current billing cycle.

Steam Hardware

Within the applicable time frame and process identified in the Hardware Refund Policy, you may request a refund for Steam hardware and accessories purchased via Steam.

Refunds on Bundles

You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage time for all items in the bundle is less than two hours. If a bundle includes an in-game item or DLC that is not refundable, Steam will tell you if the whole bundle is refundable during check-out.

Purchases Made Outside of Steam

Valve cannot provide refunds for purchases made outside of Steam (for example, CD keys or Steam wallet cards purchased from third parties).

VAC Bans

If you have been banned by VAC (the Valve Anti-Cheat system) on a game, you lose the right to refund that game.

Video Content

We are unable to offer refunds for video content on Steam (e.g. movies, shorts, series, episodes, and tutorials), unless the video is in a bundle with other (non-video) refundable content.

Refunds on Gifts

Unredeemed gifts may be refunded within the standard 14-day/two-hour refund period. Redeemed gifts may be refunded under the same conditions if the gift recipient initiates the refund. Funds used to purchase the gift will be returned to the original purchaser.

EU Right of Withdrawal

For an explanation of how the EU right of withdrawal works for Steam customers, click here.

Abuse

Refunds are designed to remove the risk from purchasing titles on Steam—not as a way to get free games. If it appears to us that you are abusing refunds, we may stop offering them to you. We do not consider it abuse to request a refund on a title that was purchased just before a sale and then immediately rebuying that title for the sale price.

You can request a refund or get other assistance with your Steam purchases at help.steampowered.com.


Last updated 10 November, 2020