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If you're an administrator of your organization's Google Workspace or Cloud Identity account and you forgot your password, or you're a user and your administrator is unreachable, here's what you can do to access your account. If you forgot your password or username, choose an option below depending on whether you added a recovery phone number or email address to your administrator account. If you're not sure, start with Option 1. If you have a recovery email or phone number set up for your account, Google will send you a verification code. Follow the instructions to reset your password. Or, you might receive a message to enter an email address so support can contact you later. If you have a recovery email or phone number set up for your account, Google will send you a verification code. Follow the instructions to reset your password.
If you don’t have recovery options set up, the recovery wizard asks you to verify your domain. This option works best if you are familiar with managing domains.
If you still can’t reset your administrator password
Recover administrator access using support-assisted recoveryIf you're unable to recover your administrator account through the automated self-recovery flow outlined above, you may be able to use supported-assisted recovery. You will need to provide evidence of ownership of the domain name and the data within the domain. Before you beginUse support-assisted recovery
After you submit the request, the support team will contact you for the next steps. In some cases, you may need to provide additional verification to make sure access is only granted to the rightful owner of the account. If you're a user and can't contact your administratorIf you’re having issues reaching the administrator of your Google Workspace or Cloud Identity account, your user account can be promoted to the super administrator role with proof of domain ownership.
Related topics
This topic provides best practices and important considerations for managing secure access to your Snowflake account and data stored within the account. In particular, it provides general guidance for configuring role-based access control, which limits access to objects based on a user’s role. In this Topic:
The account administrator (i.e users with the ACCOUNTADMIN system role) role is the most powerful role in the system. This role alone is responsible for configuring parameters at the account level. Users with the ACCOUNTADMIN role can view and manage Snowflake billing and credit data, and can stop any running SQL statements. Note that ACCOUNTADMIN is not a superuser role. This role only allows viewing and managing objects in the account if this role, or a role lower in a role hierarchy, has sufficient privileges on the objects. In the system role hierarchy, the other administrator roles are children of this role:
Attention By default, when your account is provisioned, the first user is assigned the ACCOUNTADMIN role. This user should then create one or more additional users who are assigned the USERADMIN role. All remaining users should be created by the user(s) with the USERADMIN role or another role that is granted the global CREATE USER privilege.
We strongly recommend the following precautions when assigning the ACCOUNTADMIN role to users:
Tip It also helps if you associate an actual person’s email address to ACCOUNTADMIN users, so that Snowflake Support knows who to contact in an urgent situation.
The ACCOUNTADMIN role is intended for performing initial setup tasks in the system and managing account-level objects and tasks on a day-to-day basis. As such, it should not be used to create objects in your account, unless you absolutely need these objects to have the highest level of secure access. If you create objects with the ACCOUNTADMIN role and you want users to have access to these objects, you must explicitly grant privileges on the objects to the roles for these users. Instead, we recommend creating a hierarchy of roles aligned with business functions in your organization and ultimately assigning these roles to the SYSADMIN role. For more information, see Aligning Object Access with Business Functions in this topic.
Tip To help prevent account administrators from inadvertently using the ACCOUNTADMIN role to create objects, assign these users additional roles and designate one of these roles as their default (i.e. do not make ACCOUNTADMIN the default role for any users in the system). This doesn’t prevent them from using the ACCOUNTADMIN role to create objects, but it forces them to explicitly change their role to ACCOUNTADMIN each time they log in. This can help make them aware of the purpose/function of roles in the system and encourage them to change to the appropriate role for performing a given task, particularly when they need to perform account administrator tasks.
We recommend using a role other than ACCOUNTADMIN for automated scripts. If, as recommended, you create a role hierarchy under the SYSADMIN role, all warehouse and database object operations can be performed using the SYSADMIN role or lower roles in the hierarchy. The only limitations you would encounter is creating or modifying users or roles. These operations must be performed by a user with the SECURITYADMIN role or another role with sufficient object privileges.
All securable database objects (such as TABLE, FUNCTION, FILE FORMAT, STAGE, SEQUENCE, etc.) are contained within a SCHEMA object within a DATABASE. As a result, to access database objects, in addition to the privileges on the specific database objects, users must be granted the USAGE privilege on the container database and schema. For example, suppose mytable is created in mydb.myschema. In order to query mytable, a user must have the following privileges at a minimum: DatabaseUSAGE on mydb SchemaUSAGE on myschema TableSELECT on mytable
When a custom role is first created, it exists in isolation. The role must be assigned to any users who will use the object privileges associated with the role. The custom role must also be granted to any roles that will manage the objects created by the custom role.
Important By default, not even the ACCOUNTADMIN role can modify or drop objects created by a custom role. The custom role must be granted to the ACCOUNTADMIN role directly or, preferably, to another role in a hierarchy with the SYSADMIN role as the parent. The SYSADMIN role is managed by the ACCOUNTADMIN role. For instructions to create a role hierarchy, see Creating a Role Hierarchy.
Consider taking advantage of role hierarchies to align access to database objects with business functions in your organization. In a role hierarchy, roles are granted to other roles to form an inheritance relationship. Permissions granted to roles at a lower level are inherited by roles at a higher level. For optimal flexibility in controlling access to database objects, create a combination of object access roles with different permissions on objects and assign them as appropriate to functional roles:
Note There is no technical difference between an object access role and a functional role in Snowflake. The difference is in how they are used logically to assemble and assign sets of permissions to groups of users.
As a simple example, suppose two databases in an account, fin and hr, contain payroll and employee data, respectively. Accountants and analysts in your organization require different permissions on the objects in these databases to perform their business functions. Accountants should have read-write access to fin but might only require read-only access to hr because human resources personnel maintain the data in this database. Analysts could require read-only access to both databases. Permissions on existing database objects are granted via the following hierarchy of access roles and functional roles:
Note When new objects are added in each database, consider automatically granting privileges on the objects to roles based on object type (e.g. schemas, tables, or views). For information, see Simplifying Grant Management Using Future Grants (in this topic).
The following diagram shows the role hierarchy for this example:
To configure access control for this example:
With regular (i.e. non-managed) schemas in a database, object owners (i.e. roles with the OWNERSHIP privilege on one or more objects) can grant access on those objects to other roles, with the option to further grant those roles the ability to manage object grants. To further lock down object security, consider using managed access schemas. In a managed access schema, object owners lose the ability to make grant decisions. Only the schema owner (i.e. the role with the OWNERSHIP privilege on the schema) or a role with the MANAGE GRANTS privilege can grant privileges on objects in the schema, including future grants, centralizing privilege management. Note that a role that holds the global MANAGE GRANTS privilege can grant additional privileges to the current (grantor) role. For more information on managed access schemas, see Creating Managed Access Schemas.
Future grants allow defining an initial set of privileges on objects of a certain type (e.g. tables or views) in a specified schema. As new objects are created, the defined privileges are automatically granted to a role, simplifying grant management. Consider the following scenario, in which a particular role is granted the SELECT privilege on all new tables created in schema. At a later date, the decision is made to revoke the privilege from this role and instead grant it to a different role. Using the ON FUTURE keywords for new tables and the ALL keyword for existing tables, few SQL statements are required to grant and revoke privileges on new and existing tables. For example: -- Grant the SELECT privilege on all new (i.e. future) tables in a schema to role R1 GRANT SELECT ON FUTURE TABLES IN SCHEMA s1 TO ROLE r1; -- / Create tables in the schema / -- Grant the SELECT privilege on all new tables in a schema to role R2 GRANT SELECT ON FUTURE TABLES IN SCHEMA s1 TO ROLE r2; -- Grant the SELECT privilege on all existing tables in a schema to role R2 GRANT SELECT ON ALL TABLES IN SCHEMA s1 TO ROLE r2; -- Revoke the SELECT privilege on all new tables in a schema (i.e. future grant) from role R1 REVOKE SELECT ON FUTURE TABLES IN SCHEMA s1 FROM ROLE r1; -- Revoke the SELECT privilege on all existing tables in a schema from role R1 REVOKE SELECT ON ALL TABLES IN SCHEMA s1 FROM ROLE r1; For more information on future grants, see Assigning Future Grants on Objects.
A user cannot view the result set from a query that another user executed. This behavior is intentional. For security reasons, only the user who executed a query can access the query results.
Note This behavior is not connected to the Snowflake access control model for objects. Even a user with the ACCOUNTADMIN role cannot view the results for a query run by another user.
Cloning a database, schema or table creates a copy of the source object. The cloned object includes a snapshot of data present in the source object when the clone was created. A cloned object is considered a new object in Snowflake. Any privileges granted on the source object do not transfer to the cloned object. However, a cloned container object (a database or schema) retains any privileges granted on the objects contained in the source object. For example, a cloned schema retains any privileges granted on the tables, views, UDFs, and other objects in the source schema. For more details about cloning, see Cloning Considerations and CREATE <object> … CLONE. |